Alicia Coker's Online Review Report Card

Doctor Coker herself would get 4 stars. She's professional, thorough, and cares. If everyone were like here, this would be a good practice to visit. However, the ecosystem around her is toxic. I was 11 minutes late for an appointment... for an appointment related to stress and anxiety. They refused to see me. They then proceeded to be incredibly rude and threatened to remove me from the practice. Another time, they were running late. They left me sitting in the corridor for 15 minutes with a bad knee and didn't apologize... Overall, I'm glad to have left the practice. Their approach is toxic.

I went to see Dr Coker last m and previously wrote a great review. I thought Dr Coker was a personable and thorough doctor. BUT her staff manager is discrediting the entire office. When I had called this office I hesitated to hang up the phone; manager was extremely rude and impatient with me. Granted English is not my first language. I had no time to find another doctor, so I decided to still go. Visit went fine; made an other appt to have a very crucial shot on 01/12 specifically for ivf. The day before I call the insurance because fertility treatment requires an approval. The AETNA agent asked to talk to the office to see exactly what they will perform, and the office manager refused to talk to her, shouting, this was horrendous. Same guy that aggravated me last month. The AETNA representative told me she was shocked and said she would report this on her end. This is UNACCEPTABLE. And on top of it, they canceled my appt the day before putting me in a tough situation!!! SHAME.

If you plan to have long-term care, are ever late to an appointment, or if you suffer from any kind of anxiety I recommend going to another office. Mark, the "owner / receptionist" should instead hire a nicer person who actually enjoys taking calls and talking to patients. It's a shame because after years of care from Dr Coker, I had to leave. And I am not the only one, another person I recommended left too for the same reason.

Office manager was extremely rude about my not being fully vaccinated with a booster. Refused to let me come in or even speak to dr Coker. I had just given birth recently with complications and was experiencing terrible anxiety and depression. They wouldn’t even refer me to someone else in my time of extreme need. I will never go back and hope this practice shuts down. Very sad.

Extremely unprofessional stuff! I called to receive a substitute for the vitamins the doctor prescribed earlier. The office manager was EXTREMELY rude and unprofessional telling me that my chart is frozen due to me not being vaccinated and that the doctor won’t provide any information or see me unless I get vaccinated. He told me that the office specified that at my or ious visit which they never did and I never signed anything I Deyan don’t that acknowledgment. His behavior was so rude and I never go to see this doctor ever again.

Dr. Coker is a very dry and cold doctor who never gave me the feeling that she cared about me as a patient. Her office staff is about the same. The office manager is rude and abrasive. I stopped going and found another doctor. Just an overall uncomfortable experience.

Office mgr is extremely unlikable/rude. Dr. Coker, is not very pleasant either. Today, I called because I have a blood clot forming on my calf and I'm concerned about it. I'm being careful because I just had a friend who almost died from a blood clot after receiving the COVID vaccine. When the nasty office staff called me, they told me that Dr. Coker refuses to see patients who are not fully vaccinated. I have bad blood circulation and constant bruising. As I mentioned before, I have a friend who almost died from a blood clot after receiving the jab so I will not be getting this vaccine. But they refuse to see me despite there being an executive order in FL whereby a business cannot refuse service. They have no problem violating the law or their oath to do no harm and to take preventive measures for their patients. Hopefully this clot doesn't get worse but I'll have to find another PCP quickly because of the decision this Dr. made to not treat a patient in need. Shameful.

They have no flexibility. The doctor doesn’t go the extra mile to help you, she just give you the basic information. The only positive is that you can get the appointment very quick.

Honestly I’m shocked by the treatment I received, particularly from the receptionist. Mark isn’t qualified to be working in any customer service field, let alone one of well-being and health. Reading some of the other reviews I’m surprised he still has a job.

The best for professionals, because of their policies you will never wait and will be in and out in as long as your appointment takes, no fluff. If you can’t be on time they are not for you, if you value your time you’ve found your perfect doctor.