Baptist Health South Florida's Online Review Report Card

Appreciation is the key to doing more. That is why I have taken some time out to thank someone who cured me of my 5 years of HSV problem. It became a major problem to me as it was affecting my marital life and I was no longer comfortable so I decided to look for a solution and I came across a post of Dr. SAKURA and how he has been helping people of the same problem I quickly contacted him and told him all I have been facing in my life. He told me how to get his product and how to take it after everything. I found out that all was now okay with me and that my HSV problem was gone. That is why I have come out today to say thank you to Dr. SAKURA. if you need cure for HIVAIDS parvovirus Herpes Cancer or Diabetes of all types you can contact him on his email drsakuraspellaltergmail.com

Best hospital to be at when dealing with breast cancer. Specially under the care of Dr. J. Mendez Dr. S. Garrido Dr. Salinas Dr. M. Rodriguez as well as Kristen Galamaga and Marie Fernandez Guissel Molina Sandra Cohen and all the nurses and everyone else who was part of the team who took great care of me. I am forever grateful with all of you and MCI.🙌🏻🙏🏻💪🏻❤👍🏻❤🎀

I had an awful ansd stressful experience this time with the financial department specially with Yulian Gonzalez. First he does not return the patient calls when is needed. second he is disrespectful unkind and not willing to resolve issues to the cancer patients . I was not asking for free labs I have insurance always had . It was a simple issue with the insurance at the time he wanted to verify my covarages. My account was lock and it took me tears and a terrible moment to be able to do labs yes only labs He question the urgency of me needing the labs he question the doctors decision for me to do it a week before . I do not think that that is his job. I do not think any patient and more any cancer patient shoul be treated disrespectfully and without compassion .The less that we wanted is to be there .On a positive note I want to thank Doctor Nahas for his knowlwdge dedication and kindness I also have to thank his team and his Assistant Pedro Av for his kind words and patient. I also like to thank the registration girl for going an extra mile to help me and solve the issue and Gloria for her diligence to solve the issue.I do not know if my opnion matter but the less we wamt as patients is to be discourage. Administration and patient care can not be divorce.

If you or your loved one would like to be treated like a number and not a person this is the place for you.  My dad was dying and they would not allow his grandchildren to say goodbye because they are minors. The amount of stress and heartache caused to our family cannot be put into words. They are like robots. They simply do not care. In addition the doctors and nurses are not very knowledgeable and are not consistent. The lack of knowledge and professionalism is beyond comprehension. Stay away from this absolute disgrace of a hospital.

Hello Olga.Iam sure that thousands of people are diagnosed with precancerous conditions. A news that may induce fear and panic in those receiving it. While precancer if it goes unchecked may ultimately become cancerous. That is the reason that I’ve been consistently calling the clinic. I had left countless messages and emails since I was told the news. My state of mind was already playing tricks on me which I know impact in the diagnosis treatment process. I wanted to go to another hospital that would listen or at least return a call. After more than 10 messages in 3 weeks more than 5 emails and 2 messages to the patient care desk. I just wanted to know one question “when’ I’ll have my surgery???. . Everyone that answered said I can only transfer you to a recording. Sometimes that voice message were full and I had to call again. The voice messages says “ I will call you if your call is before 4Pm. I never received. Call back until I got Olga. Olga answered the phone listened and got me answers. Hours later someone called me with my surgical date. To my even bigger surprise Olga called me again to see if I have gotten a call. Yesss Olga I felt her love over the phone and the countless times she reassured me that she will be with me and look out for me the rest of my process. Olga is definitely an amazing human being a responsable loving woman. God bless you Olga. Thank you for all you do.Elvira CuevasPatient of Doctor Lopez Penalbel

I hate MCI your head and neck ads your patient affairs department and the doctor who ruined my husbands health. Your radiation at the old building destroyed our lives and nobody cares. Your lame effort of concern was a huge disappointing joke. I will NEVER recommend you.I find it interesting that other complaints go a response but no one saw fit to inquire why I am so upset.

My wife is a patient of the Kendall Facility. I have to say that parking is a nightmare. Out of 6 floors on the parking area how is it possible that 4 Floors are VIP???? For a patient with medical issues looking at a parking space in the sixth floor is ridiculous

My dr here is excellent and his immediate staff awesome However every other dept is awful from receptionist to ins dept .... you walk in they look at you like they are doing you a favor . I called about 4 times to their insurance verfication dept each time I was told something different had to reschedule a simple ct scan because they didnt know how to call my insurance and get a procedure authorized . OMG It wasnt because my insurance didnt approve it it was because each time I called to check up they HADNT done it ... wth ... baptist should have saved some of the money they spent on views and chairs and floor and decor and invested in good workers

Calm hospital with amazing employees and tons of parking spaces They even have a cancer institute building now and a hotel on site

My husband Chris Fernandez was diagnosed with Colon Cancer back in January 25 2021. He was referred to Dr. Aparo by Dr. LopezLuciano.We are immensely thankful for the wonderful doctors nurses volunteers and staff members at the Miami Cancer Institute that made my husbands Chemos almost pleasant and fun. Special thanks to Dr. Aparo and Richard APRN you guys are great youre the BEST. They both answered every single questionconcern I had they are very professional and patient.The nurses in the infusion department are all wonderful very compassionate patient and caring they ALL went above and beyond to make sure my husband feel comfortable at all time. Yesterday Aug. 12 2021 was my husbands last Chemo. We understand it doesnt end here theres more appointments to go and more test to be done but weve learned to be patient in the Lord. During this process He was also seen by Dr. Odia she is mazing too as well as her staff. Thank you everyone at MCI from the parking lot security registration infusion 1st floor appointments dept. to Doctors...thank you all