Byron Lam's Online Review Report Card

The bascam palmer eye institute is definitely the best place to go for your eye needs and in a pinch has the eye ER if you need it. They have access to all of the new treatments and are constantly doing new research on conditions and treatments. You can expect the fellows/residents who work with Dr. Lam to review your chart beforehand and order certain lengthy vision testing before you see the doctor. The traffic light leading to the parking deck took 17 minutes and we actually watched 4 near miss wrecks and someone actually driving on the wrong side of the road up on the sidewalk and back through the turn lane back to their lane. You will need to factor in an extra 30-40 minutes at least to get to the deck and then to find parking and walk back down, even if you have a handicap pass. I typically have at least 2-3 hours of testing before seeing Dr. Lam. You will need to clear your schedule for the day for these appointments as they are very thorough with the testing beforehand which I appreciate. My appointment was at 11:30 and I left at 2:20 pm. If you go to a different ED and have imaging done don’t forget to bring the discs for the imaging. Dr. Lam is straight forward and will not sugar coat things but is pleasant. I am impressed at how he navigates the EHR system so easily pulling up a thousand different pictures and tests on his two computers quickly (which to be fair he navigates EPIC quicker than I do). He goes through all of your imaging and takes a history with you and gets a game plan going. My first appointment as a new patient was definitely more lengthy with the fellow taking the history and asking a thousand questions. It helps to bring out a med list and list of symptoms and time table of symptoms. Dr. Lam’s bedside manner is sufficient and he has been polite but blunt but at the end of the day I do not go to him for just his disposition but because he is the best in the field (the disposition is a plus). (I had previously been to Dr. Eggenberger at the mayo clinic is Jacksonville who is a neuro-ophthalmologist who lived up to his poor reviews with minimal testing and no history of present illness and who said they ran out of room on their EHR system and could not download my imaging done previously (eggenberger suggested my first step should have been seeing a neuro surgeon instead of himself (Dr. Eggenberger) and turned red when I said I was referred by Neurosurgery and had seen 3 neurosurgeons already.) The point is, Dr. Lam is worth the drive, and is much better than Mayo Clinic and I can confidently say he is the best neuro-ophthalmologist in Florida. He gets my highest compliment that I would recommend him to friends and family. 10/10 would recommend, just bring snacks and a phone charger.

Para ver a este doctor incluso con citas se demoras todo el tienpo de su vida para ate der a un paciente es la segunda vez que vengo con mi mama y te hace esperar desde la 1 de la tarde y son las 5 pm y todabia no ha podido ver al doctor incluso no estando la sala llena .No tienen ni decencia de preguntar a mi mama una mujer enferma desabilitada.creo que esta sera la ultima visita de mi mama a este centro aun que digan que es el mejor pero el trato y la espera es desgastantte al grado de maltrato .Muy mal servicio

Also a neurophysiologist. He's cool. I love that Bascom and palmer doesn't have this long wait. Was able to see him and get out in less than an hour.

My husband had to wait 6+ hours to see the opthalmologist. He waited there for more than 6 hours and had 15 min of dr-patient interaction, if anything. The physician (dr lan) and the office staff where condecending and unapologetic. Unbelievable that they think this is acceptable patient care. Dr Lam then casually mentioned he didnt feel “comfortable” signing the lenses prescription, even though that was stated as the reason for the visit, and of course nobody mentioned rhat in the 6+ hours that he waited. Bascom palmer has the audacity to reply to this review with a generic message, without so much of an apology or acknowlegde of error.

We are still working on a diagnosis, but Dr. Lam has done more invasive testing and ruled out more possibilities than any doctor up to this point.

One of the worst experiences in health care. This operation is run so inefficiently and poorly that they have a staff person who has the single role of trying to keep people calm while they wait hours after arriving to see the doctor. If possible, go somewhere else.

The Bascom Palmer visit experience takes patience, but it is well worth it. Dr. Lam and his team are incredibly thorough, and were more than happy to spend time and answer any questions I had prepared for them pre-visit as well as questions that arose during the visit. When you leave Dr. Lam’s office you have a feeling of confidence in your choice of doctor.

EXCELLENT!!!! 100% QUALITY

My husband was seen by this Dr. Byron lamb !!! He misdiagnosed my husband and told him that he could not find anything "physiological " Wong and to return prn!!! Because of this my husband is now legally blind, can't read,can't drive a car, nor can he work as a CPA any longer!!! I tuly can't believe he is still working and has a license to practice!!!

Dr Lam is very knowledgeable but his bedside manner needs some work. We live 4 hours from Miami and it is a burden to travel that distance. We had to get his associate to schedule additional IV treatments closer to home. He just walked out of the room like it wasn't his problem.