West Ky Abrams's Online Review Report Card

As you can see all the reviews in this page are “staff” issues. The staffs unfortunately is not the best and I am very sad that this office has gone so badly after almost 15 years coming to. From the scheduling lady to the front desk lady are vey vey RUDE and I don’t think that would be the word I would describe for a person that has a job in a medical office located in a high end facility such as Miramar. Janira told the “by the way her name is spelled with a J instead of a Y” yes I wrote it with a Y. Those comments are not very nice from a person who is in the front of the house. Omilda, the person that schedule patients, she doesn’t understand how busy the society is now days unfortunately and her job is to “help” patients not to put barricades and make it more difficult than it is. Unfortunately this is going to be my last year coming to this office. This is not the first time an incident happened to me and my family. Doctor Abram is a really good person and very professional But this girls is not helping you with your office patients. Thank you for all this years of service.

STAY AWAY - IF I COULD GIVE a ZERO rating I would Dr West has the gift of gab; He claims to be a functional medicine physician but he is FAR from it; He runs the practice with PA's and the one PA we got was terrible; they went ahead to prescribe wagovy to my husband for weight loss which he started and suddenly take the position they will no longer prescribe it because they want you to follow their own weight loss regimen - How do you start someone on this and discontinue without medical cause?? Neglect I say; Also getting through to this office is another huge issue; it took over 6 calls to finally hear they refuse continue the prescription and the agreed upon treatment plan because it's not convenient for them ...... again I say - STAY AWAY this office is more trouble than its worth..... I plan to formally file a complaint with the Florida Business and Licensing about this place. VF - June 28, 2023

This is a Doctor that actually listens. For the first time, I felt like I was being heard. He took every symptom I had and asked more profound questions. I brought my labs from another office and immediately saw things that were never told to me. After further testing, Dr. Abrams found something so simple that has made a profound difference in my life. I am a 47 yo woman who can now sleep deeply; naturally, I have more energy and energy to exercise, which he explained what I should be doing. I am beyond thankful and am off 2 of my 3 medications. I could not believe he took the time to explain what was going on with me so that it all made sense. A rare find, and have sent my entire family to him. Book early since he is in very high demand. Thank You Dr. Abrams

Dr. Abrams really listens to me and helped me understand what was causing my health issues. I’ve been to numerous doctors and specialists and he is the only doctor who has ever helped me improve. His staff is friendly and called me to put me in the schedule when I needed to see him. He is in demand and worth the wait. My husband also saw his nurse, Elena, for his physical exam and was very impressed with her too. My neighbor, and two friends have had the same experiences and we are all grateful!

Great

The BEST primary physician. He is intelligent and keeps up with the latest information in his field, and a big plus-he is smart about vitamins, etc., which is extremely rare in a doctor. He listens and acts positively to what you say. The office management needs a huge upgrade, sometimes they are friendly and competent, other times they are rude and no one answers the phone, so in order to see this wonderful doctor you will have to put up with those annoyances.

They will tell you they are not accepting new clients, be grateful!! Only $$ Matters Your initial visit with Dr. Abrams is great, he is very attentive and seems to understand and have resolutions to all of your concerns. What happens next is extremely frustrating. You will never see Dr. Abrams again unless you want to wait over a month for an appointment with him, staff will tell you he is not seeing patients. While his wife (one of the nurse practitioners) and Savana are very nice they are only there to collect your money. I asked if they could please schedule my lab work before my annual visit, they said no. This is so they can collect the $40 "virtual" visit fee. I have a chronic condition but I cannot have medication called in or even get an order for a test at labcorp or quest, Nope - They have to collect their $40. The staff has not been friendly in the past although the person I spoke with today was kind and understanding but I'm sure she is required to follow their procedures.

Great Doctor! Very helpful and always listens and has time to talk. Only issue is getting an appointment within a timely manner.

Dr Abrams and his other healthcare providers in that office are very thorough, professional, fully explain everything and very accessible. I really like them!

Horrible