Neulife Rehab's Online Review Report Card

Had to checkin my son here after a motorcycle accident that left him badly injured. As a mom it was heartbreaking for me to leave him here. But I do know that he was in good hands here. He actually enjoyed the resortlike facilities which I think helped speed up his recovery.

We brought our newly quadriplegic son to Neulife because the marketing rep and admissions staff said the place specializes in brain injury andor spinal cord injury rehab.Some of the physical therapists were good at their jobs but therapy was available only 5 days a week. Trained nurses were mostly ok. But exec. management paid little attention even when they were available. Very money oriented.There was no Doctor regularly in the facility and when talking to patients and family he was rude and uncaring. Terrible attitude and bedside manner.Unacceptable that a rehab facility where most patients are bedfast for extended periods there was no wound bed sore treatment team in house. Our son was regularly sent out to small community hospitals to stay for wound care. Same with any level of infection or respiratory needs.Especially unacceptable were the Case Management staff. Infrequent conversations with the patient lack of answers for patient and family questions generally untrained for the job. When assisting in the search for the next level care facility after Neulife they were totally inept and willing to refer us to facilities that Florida should not allow to operate. After exhaustive effort by family alone we found a better place.The final insult was when the maintenance staff took it upon themselves to toss our sons belongings into boxes for the family to haul away. Several pieces of equipment were missing.

My name is Nick I was a patient at NeuLife from June until October 2021 this place is truly amazing and they will change a persons life for the better. They literally perform miracles every day. I was hit by a car as a pedestrian back in June this year and by October I was walking within 4 months they had me walking that was unthinkable especially after what I went through I thought Id be in a wheelchair for months and wouldnt be able to walk for a long time. But these people really know their stuff and theyre very professional friendly courteous and the whole staff is amazing I will definitely try to refer this place....even though I dont want anyone to go there if they have to go somewhere it would definitely be Neulife 100%💯👍🙏

I recently suffered a back injury after lifting heavy weights in the gym. A friend recommended NeuLife Rehabilitation and it was very easy to schedule a consult. They were able to work around my busy schedule. The staff are polite and professional. The therapy lasted four months and they slowly nurtured by back to health. I wish them all the best and thank you for all the care and patience.

All of the staff are friendly and knowledgeable. Facility has amenities like a theater room and rec room which were very nice during quarantine. Would have stayed longer if workers comp company wasnt being so cheap

Neulife is not for my family there is a flaw in leadership too much favoritism in the building lack of maintenance to keep the clients rooms up and the mold and mildew in the roof and walls are unhealthy for the clients and staff the therapist there are good and most of the staff are very good with the clients but the leadership is poor too much misjudgment lack of problem solving skills the leadership of the facility is based on favoritism no D.O.N FIRING WITHOUT PROPER STEPS JUST IM PRESIDENT IM ON TOP OF THE WORLD NOT A GOOD WORK ENVIRONMENTMICHAEL UPCHURCH CHECK OUT YOUR FACILITY BEFORE THE HEALTH DEPARTMENT AND A LOT OF ATTORNEYS DO YOUR MAINTENANCE DEPARTMENT IS GOING TO CAUSE YOU A LOT OF LAW SUITS

If I could give 10 stars I would. The president of the company Ms. Welch has helped me so much. I’m very appreciative and blessed to have been apart of such a wonderful place. Thank you guys

Wouldn’t be as strong as I am today if it wasn’t for Neulife. Thank you for all your help.

Neulife rehab is the worst place to rehab based on many important factors being that during the time that my brother was there I saw how horrible most of the staff were not to mention lazy the president of the facility has no respect for others or her employees therefore her staff has no respect however there were those who were very respectful and helpful not the whole staff was a disgrace but someone needs to tell Mrs. Welch that she should lead by example and not bully her employees not threatening her employees I would never admit another family member into neulife

Choosing NeuLife is the best decision I made for my recovery. More than physical I was also going through a psychological trauma when I went there. The staff was very caring and empathetic. Their hopes filled in motivation in me to live life all over again. Highly thankful to these guys