Central Florida Behavioral Health Network's Online Review Report Card

I would not recommend this place to anyone.

I made an appointment for my son this morning. The appointment was made 3 months in advance. When we showed up we were told the appointment had been cancelled and rescheduled. Not only were we not notified of the cancellation but someone actually made a new appointment without even asking if we were available for that time. This place is consistently unprofessional in every way imaginable. Furthermore don’t bother leaving messages they’ll never call you back. Total scam.

Crossroads saved my life

This facility and the Naples Police Department seem to have a conflict of interest financial benefit relationship where they will arrest you and FORCE you here. The care here is imprisoning you for several weeks to months and then billing you by the thousands when you are released. Medicare which I have does NOT approve this facility treating people with mental health and only Medicaid does apparently not realizing they are a health insurance fraud facility. I am off all their prescribed medications after trying all natural supplementation and much better thank God. BEWARE OF THIS PLACE. YOU WILL BE A PHARMACEUTICAL CORP. GUINEA PIG AND A MENTALLY DISTURBED DRUG ADDICT AFTERWARDS I DO NOT RECOMMEND

Good

Hopefully you are doing your research. Most unfortunately there are extremely limited resources for this area of care. This is not a place anyone would pay to go to. Even if its free ANY other place would be a better choice The office is like you are going to a ticket sales booth. Unprofessional staff chatting it up behind the glass. I found them to be rude unfriendly not at all empathetic professional or caring.

When I was first baker acted there I had to wait in the office for six hours until a nurse brought me back to the unit. I do have to say some of the people I met who worked there were very very sweet but I felt like everyone wasnt listening and quite frankly just trying to steal money out of our pockets rather than giving us the help we apparently need. The doctor who I will not name did not listen to me what so ever. The only nurse who I felt truly cared was Nurse Karen. She is a lovely lady. Being in the unit I did not feel safe but I actually felt like I was in jail. When you are in the unit you have no privacy only in the bathroom except if youre on Line of Vision. I do NOT recommend bringing your child there. You are better off getting private therapy than bringing then to DLC. Instead of making you feel better it made me feel even worse than I was before.

UNPROFESSIONAL AND UNDERQUAILIFIEDI would never EVER recommend this place of buisness and apparantly either would other therapy facilities as that is what I was told by a few places when i immediately sought out a better place.An employee underminded my authority infront of my child during our 1st session Sue White brought in her next patient while my son and I was still in the room she turned the lights off on him and left without giving him a chance to put his shoes on.No one ever asked about his history so how can they give a proper treatment plan without knowing all the facts? I called the superviser and never received a call backHORRIBLE HORRIBLE HORRIBLEGo to Elite DNA they are much better or Conscious choices.

Stay away from this place It will not help you. Seek elsewhere they will charge you thousands of dollars to give you medication they are getting kickbacks for that will make you sickStay away

I tried to call ithis place I cant get a response because somebody please call me back