Ivfmd's Online Review Report Card

Such a kind and professional staff

Dr Alford and her staff are a breath of fresh air. And we cant thank them enough for blessing us with a child I had been with another RE previously and she was so much better. She pays attention to all of the details and never made me feel in the dark about how things work and what is going on with my body. Her approach and bedside manner is 10000 times better than any of the other REs in the area. They are totally on it at this location nothing falls through the cracks. I highly recommend them.

Update. We conceived our child in 2019 because of Dr. Alford and her amazing teamI am so thrilled to have found this practice. I have been struggling with fertility issues and IVFMD has taken such amazing care of me. They are 100 times better than my previous clinic in Tampa. Dr. Alford and the nurses spend so much time with you to make sure you’re comfortable and taken care of. This is so hard to find. She all of the nurses the office manager embryologist and his team are all amazing and truly care about your situation. They individualize treatment to where you have such a higher chance of conceiving. I’d like to thank Dr. Alford Vicky Katy Danielle Stephanie Fred and the rest of the team for such personalized care and comfort during this IVF process. If I’m able to conceive it will definitely be because of all of them. I love coming there. They treat me like family. I couldn’t ask for more.

We scheduled our appointment a month ago. We were very happy to get some advice on why we are unsuccessful getting pregnant. My wife confirmed the appointment at 8 AM this morning. Shortly afterwards they called me left me a message saying they were canceling our appointment because we were “unconfirmed” we called them back saying we talked to somebody at 8 AM this morning and we have the proof on our phone. They said they don’t have records of that. What a ridiculous place. You would think they would be a little bit more caring and say OK come on in but they didn’t do that. They said because you didn’t confirm we are canceling you. Not a very good way to treat new patients. But we are obviously not patients to them we are a dollar amount so I recommend not even trying with this place. They are probably a little bit to corporate for us anyway. When somebody is willing to spend upwards of $20000 with your company to have a baby you should probably be a little bit more attentive. I recommend going with a smaller business who will treat you more like a person not a number

I will be completely honest I have been doing fertility for 16 years I have been seen by many fertility Drs. The Dr I saw was very nice and I like her energy she is actually the only reason why I kept coming back because I truly thought this was going to be legitimate which the Dr was. However my issues are strickly with the staff.. I can not get past the office staff and how they handle and conduct business and their patients. Starting from the initial sign up for appointment I was offered free tests but Because of covid I could not do what they wanted specifically and it was on a Sunday I signed up. They literally had the features turned off. That week the main office contacted me to get me started. At my initial visit I was made to pay for my free tests. I emailed that original lady she argued with me in emails then her boss started emailing me and she sent only some of my emails to her boss she forwarded abd highlight the emails I sent her which I had to inform her of all my emails as well since they didnt want to give me that free tests I also highlighted the areas for her... The boss did correct that mistake and they credited my account. Then at our next visit after we got done with all the labs required they told my husband and I if we came together for our follow up to go over the rest results they would charge us separate fees for that visit not one together if we did an in office visit so we choose to do a video visit one so we could get both our tests results together since we were required by the Dr to them together. Again not the Drs fault. Now today when I tried to be seen for irregular issues of my cycle the office staff literally said they have not tested me for those issues and I need to go to my gyno. Hello thats why I hired your practice because my regular Dr cant help me... I am very much disinterested at this point in any further care with them I feel like the office staff is as well and just wants to keep my credit. I will reiterate that my issues are not with the Dr I think she was great but I cant continue with a place that does not help me with my issues.

They only accept patients with age below 42. They only want to do easy things and care about their successful rate. Dont thin they are professional.

Dr. Alford and her staff treat each patient like they are their only patient. They make a very emotional time seem manageable. I couldnt have been happier.

Dr Alford and her whole staff at the Naples office are just fantastic. During my time with them they have been come family. They are so caring and understanding to what ever your needs are. You can tell the staff love their jobs.

Terrible experience I was made to feel embarrassed by my interaction at their office especially going in for something already so sensitive in the first place. I did everything I was asked to do by their staff in setting up my appointment and was turned away.

Extremely happy with the treatment I received by Dr. Alford and her staff at IVFMD in Naples. They were extraordinary made me feel comfortable and confident in my treatment. They understand what their patients are going through try to help in any way possible and go above and beyond to get the results youre looking for. I made the trip 2 hours away to see Dr. Alford and it was worth every drive. Id highly recommend them to anyone