Jeffrey Alper's Online Review Report Card

Staff is not friendly not very professional.. I made appointment to see Dr. Alper to get my Prolia injection. Instead, I was seen by Kate, PA. When I asked her why didn't Dr. Alper see me, she said, "Dr. Alper no longer deals with people who have Osteoperosis". This was strange response as he is a Rheumatologist. Anyway, she sent me for bloodwork needed for the Prolia infusion. Bloodwork came back very abnormal. Someone from her office called me to tell me I needed to see Dr, w - - g a Hematologist. Kate never called me herself to tell me what she thought problem with abnormal bloodwork could indicate. She said she called that office to make appointment. I called Dr. office myself and they told me they didn't receive the order from Dr. Alper's office. At that point I gave up and went elsewhere for my Prolia injection. I sent a letter marked confidential to Dr. Alper on Dec. 28, 2022, to voice my experience and to this date he has not responded. I went to Dr. Alper years ago for a Prolia injection and had no problem seeing Dr. Alper and had my Prolia injection in the same facility, I was told I can't use the word w - - g in my review, can't help it that was the doctor's name!

They dropped me, a long-time patient there for questioning his fellow rheumatologist who I saw. I was receiving infusions there also. My infusion appointment times were changed and Long story short is that this woman working with him switched my medication without communicating that to me. When I questioned her she became very defensive. Dr Alper dropped me as a patient leaving me without a doctor and place for my infusions. I later tried to reconnect and they sent my records to a place they recommended without my knowledge again! Protecting a doctor’s ego was more important that patient care. Another problem for me was the lack of clarity on the charges as I did not receive any itemized receipts or records on charges. I was told they had a person who decides on the costs I’d have to pay. Starting over with a doctor, infusion center, and insurance is overwhelming for me as I have RA. Lupus, and other related problems.

I'm chronically ill and have been for over twenty-five years. Most male doctors disregard what women say. It's a fact so don't try to deny it. But Dr. Alper never did that. I had been seeking a diagnosis for what was literally trying to send me to a very early grave. I had been to at least fifteen doctors before meeting Dr. Alper. If you're getting inflammation markers off the chart, see Dr. Alper. He will help you.

This is one of the most efficient physician practices I’ve ever dealt with. Polite and QUICK. I never have to wait. They are wonderful, and Nathan Warder is a wonderful provider. He listens and comes up with plans for treatment. He’s so nice and easy to work with. I don’t often give five stars, but this office definitely deserves it.

Dr. Alper and his staff have been a tremendous help to me. They are caring and polite and have gone out of their way more than once to help me with my situation. Dr. Alper Is very professional and has a vast knowledge of my condition which he is helping me with. I appreciate having Dr. Alper and his staff in Naples

I have been dealing with inflammatory symptoms for more than 2 years that have had serious impact on my life. I’ve had a infectious diseases specialist, my endocrinologist, my orthopedist, and my PCP all tell me I need to see a rheumatologist. I put time and energy into researching a rheumatologist to see. I called and spoke with someone at the office before my PCP referred me. I drove around and picked up records from all of my doctors and walked them into the office in person. I was immediately told they wouldn’t see me because they don’t treat “simple myalgia.” I have a notebook full of symptoms that I’ve been fighting for years - far from “simple myalgia,” but they wouldn’t know that because they don’t care. This office is everything that is wrong with healthcare.

Dr. Alper & Terry R both caring and want to help their patients.

I usually see Terry Smith Nurse Practitioner! She is awesome! Always takes time to go over all my symptoms and concerns. I never feel rushed and she always listens! Love this group! The office staff is wonderful and treat you like family!

Dr. Alper is a very thorough, caring and patient doctor. I would recommend him.

Dr. Alper is amazing! The people at the front desk are so sweet and helpful. Dr. Alper helped me and my family so much, I’d refer him to everyone I know.