Kinjal Suryawala's Online Review Report Card
3.3
Average Star Rating
16
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Review Summary
Dr. Suryawala received 56.2% positive feedback, with patients praising her caring nature, professionalism, and knowledge. However, 43.8% of the feedback was negative, primarily citing poor office management, lack of communication, and delay in response. Overall, the practice is valued for its personalized care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Kinjal Suryawala's Reviews
Amazing
Amazing service, doctor is very attentive and listens to all concerns providing the best care to her patients.
Excellent physician. Very caring and detailed. Highly recommend for gastro care
Superficial diagnostic.
I was extremely pleased with Dr. Suryawala. First the staff was personable and helpful. We didn’t have long to wait for the doctor. She was very knowledgeable about my daughter’s symptoms and explained the condition and possible options. She respected our decision and my daughter and I look forward to the follow up appointment.
Staff was unfriendly and couldn't understand English well. I had to keep repeating myself and spelling everything. They would not allow both parents to go into the exam room. Only one person allowed according to the receptionists, "Corporate policy". Parents and grandparents were devastated and being turned away.
This office is so poorly run, you can not get proper care for your IBD child. Go to Lee Health. After diagnosis (that was delayed due to her lack of urgency for anything and resulted in a 1 week hospital stay), I spent more time on the phone myself trying to get proper tests, orders and medications scheduled while the doctor and office staff let everything fall through the cracks. Right down to the day before my child was scheduled for scopes and I left 7 voicemails asking for instructions, prescription for clean out, and even where we were supposed to go for the procedure. No response. I had to call a partner office on the East Coast and speak to a manager to get help. When it came time to order her next scopes (she personally told me told in 2-3 weeks), it never happened. That was the last straw. I switched my child to another doctor. 6 months later Suryawala called to find out how our child was doing. She never ordered the scopes and did nothing but play the blame-game.
This office is so poorly run, you can not get proper care for your IBD child. Go to Lee Health. After diagnosis (that was delayed due to her lack of urgency for anything and resulted in a 1 week hospital stay), I spent more time on the phone myself trying to get proper tests, orders and medications scheduled while the doctor and office staff let everything fall through the cracks. Right down to the day before my child was scheduled for scopes and I left 7 voicemails asking for instructions, prescription for clean out, and even where we were supposed to go for the procedure. No response. I had to call a partner office on the East Coast and speak to a manager to get help. When it came time to order her next scopes (she personally told me told in 2-3 weeks), it never happened. That was the last straw. I switched my child to another doctor. 6 months later Suryawala called to find out how our child was doing. She never ordered the scopes and did nothing but play the blame-game.
She is caring and very professional. She answered all questions we had. She is very knowledgeable. We were fortunate we took our daughter to her.
She was so caring, professional and knowledgeable She took the time to answer all our questions in detail. I am very happy I took my daughter to her.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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