Rasai Ernst's Online Review Report Card

I was ABANDONED by Dr. Ernst. She sent a letter dated February 14, 2020, but mailed it in March! It said she was joining a concierge group and could only accommodate her current patients for 30 days after the date on the letter. I immediately called her office , March 6, 2020, to have an order for a LIpid Screen sent to my hematologist. I was told it would be sent, but received a phone call the following day that Dr,. Ernst said my new PCP , should order it. I could not get a new PCP, prior to the hematology appointment so the test was not done. On March 12, 2020 I sent in forms to Dr. Ernst's office to forward my medical records to my newly acquired PCP. They were received on March 13, but never sent to the records department until April 3, 2020. Today, April, 14, 2020 I met my new PCP and learned that he had not received any medical records from Dr. Ernst. I thank God, that during this pandemic, I did not have a need for a PCP, to approve any covid testing as I was abandoned!

Awful - Had been going to her for a couple years. My prescription ran out and she would not refill without me coming in for an appointment. Unfortunately, my insurance changed and she no longer accepted it. Asked her for just a 30 day refill so I could get scheduled with a new doctor and she told me to go to an urgent care or the ER. Guess money is more important than your patient's health. Went 2 weeks without thyroid and blood pressure meds.

I’ve been a patient of hers for a couple of years. My thyroid prescription expired and I ran out. Unfortunately my new insurance wasn’t accepted at her office so I needed to find a new doctor. She wouldn’t provide me with a prescription for 30 days so I could make these arrangements. Told me to go to urgent care. All about the money not taking care of patients. Don’t recommend at all

I love Dr. Ernst, I have been going to her for a few years, always answers my questions and concerns. She is concerned about her patients and is a compassionate and ethical person.

I can't say enough good things about Dr. Ernst. I am lucky to have had a friend recommend her and I'm glad I followed through with her advice. I would recommend her to anyone as she is easy to talk to, very smart, and organized. I'm going to start bringing my kids and husband to Dr. Ernst. She's great!

I am new to Naples and have gone to Dr. Ernst twice now. In both cases, she was very thorough, thoughtful, and provided everything I needed in a timely, professional manner. The accessibility to x-rays, etc. in the same building was a great bonus. I am very happy with her care.

She was an ok doctor, but she is a scammer when it comes to billing. I went in for a physical, and because I asked ONE question about anxiety and she gave me a piece of paper with names of therapists on it (that I didn't ask for and that I could've looked online for) she billed me for a separate office visit. She then told me I had to come back to review my blood work as part of the physical and I was billed for that as well. So I am stuck with $166.06 when I shouldn't have.

Dr. Ernst's focus on solving any and all of my health issues is always quick and direct. I sense she enjoys helping her patients with her friendly sincere mannerism. Very pleased!

Did not take the time to talk about issues that I was having, seemed like she did not care.

I have never had a doctor come in with a whole plan outlined and evidence that she actually prepared for my visit until I met Dr. Ernst. This was impressive. She's amazing. I'm lucky to have her.