Terrance Reeves's Online Review Report Card

I have been going to Dr. Reeves for 6 months. At my first appointment, his receptionist did the intake which was unprofessional because she is only his receptionist. It made me uncomfortable. After I started going every month, the receptionist would roll her eyes every time I would go in. (I don't think she likes people who are in recovery). It got to the point that I decided to go to another doctor. The doctor's wife is also his nurse. She told my friend who also decided to go there that she could no longer bring her service dog unless she brought the dogs training papers which goes against ADA. They also do not take my insurance even though my insurance said that they were a provider. I do not recommend this addiction doctor due to how they made me feel going into this office. They expect you to pay cash or credit card for $155 which is more than other addiction doctors in this area.

I love Dr. Reeves and all of his staff! I was new to the area when I started coming here and the compassion and advice given from each and everyone of them has really helped me. Thank y’all so much!

Dr. Reeves is a great doctor and is very knowledgeable. However, the front desk lady made faces at me every time I come for an appointment; as well as, made a comment about me behind my back to the doctors wife (who is also his nurse) and I heard the comment. I decided to drive to Pensacola for care because I was tired of being looked down on and spoke about. For an addiction doctor, he needs to make a better choice on who runs his office. I'm not the only person who has had this problem.

Every time I go in the secretary rolls her eyes at me. The staff treats you like your just a dumb drug addict. His wife works as has nurse and she is also rude to the patients. When I go, I don't get a chance to talk, Dr Reeves does all the talking. They don't take your insurance. They want cash only. Seems kind of weird. I'm looking for another doctor for my disorder.

This is not a good doctor They only care about Money!!! You are nothing to them!!!! Worst experience of my life !!

This Dr is the best. We tried a totally new approach to my pain. He changed my life. Highly recommend!

Dr.Reeves is a very nice man however the medicine he was giving me even taking as prescribed it did not help my pain issues nor my migraines. I could not keep paying every month $ 155.00 per month and nothing he gave me helped at all. I trusted him but I am so tired of a migraine he would not give me meds for keep taking the Suboxene never worked. I talked to him a month ago with my sister being released from the hospital phone call in the car they charged me for that too. For that too. They billed my card number early morning before I ever talked to the Dr. . Now I have stopped taking meds a month ago. Now I have A Dr willing to give me headache medicine that works and apparently I am at his mercy they called the office at noon and have not heard anything yet.it is now 3:20PM still waiting with this migraine I have had for over a week. God!!#

Dr. Reeves and his staff are amazing. They truly do care and go above the call of duty

Brought mother here and was astonished at how rude and unprofessional they are.

I've been to alot of Doctors in the last 3 years but this staff is top shelf. They actually care about you and what your going through. They also have an understanding of the personality changes your going to be going through as you change into the person you were meant to be. And Theresa is awesome.