Pediatric Health Center's Online Review Report Card

Hard enough to even GET an appointment let aline talk to a competent person on the phone. 0 stars would not recommend

I was at the dentist office for the first time. Rucha Patel evaluation was bill to my insurance 8 times with the same code and they sent me a bill for $93.00 dollars. They got paid 4 times $111.00 dollars plus $139.00 dollars for a code D0330. I just had a few x-trays in my only visit. The worst place to see a dentist.

What happen at this office??? Dr is amazing, once you see her after long waits, office staff very nice. That aside, this 1 topic per visit thing is ridiculous. Took my grandson for allergies and he also is due for a well care check up. Nope, one thing at a time. Must make separate appointments for each individual thing, months apart at that. The dental, same thing. Brought my grandson and specifically told them a tooth needed to be pulled, obviously they were in agreement because we were told to make another appointment for that, you guessed it nothing available soon. The dental practice of taking the child and no one can go with them is creepy.

I started in 2018 with Primary care- at that time Dr John Petrilli was absolutely amazing!!! After he left, it's been insane with keeping ONE Dr or even an ARNP!!! Dr John Strenkowski was there temporarily and he was a PHENOMENAL Dr, but he was just a visiting physician... I have many complex chronic illnesses which have been neglected due to very frequent provider changes, each new one changes my course of treatment, argues about my meds, or just plain don't listen!!! They DO NOT follow up with recommendations from specialists nor hospitals- This also goes for their Behavioral Health in the New Port Richey office, Frequent provider changes, NOT LISTENING TO THE PATIENT, ignoring preventable signs of mental anguish/crashes, as well as just prescribing more n more pills... I understand their practice has a high low income patient ratio, but You cannot get proper medical or mental health help here... The referral department also does not listen to patients, frequently sends wrong referrals or refers you to a specialist you made clear you did not want to go to... No, I'm not telling them HOW to do their jobs, I'm telling them what works or doesn't, what specialists are convenient, takes my insurance and/or issues I've had already... Many hospitalizations and NOT ONE TIME did they request my records...

Unfortunately this was my 1st experience with Ahmed Hassebbudin, I drove 36 minutes to see him, after waiting for this appointment more than 3 weeks I got there 4 minutes late since i stop at the dental building instead of the right building, but I made it to the right building within 4 minutes and he declined to see me, without even bothering to ask what was my conditions I left crying since I have a condition that needs to be treated right away but this doctor was so insensitive about it Because obviously he doesn’t care

I have been bringing my daughter here her whole life. She has only ever seen this office. I absolutely adore her doctor and the nurses. However, I have consistently had endless problems with the office staff and organization. I have had appointments canceled without notice and I get left to find out once I have arrived. I have had phone calls at 4pm on a Friday canceling my appointment for Monday morning after I have already scheduled time off from work. I have waited sometimes 1 hour or more in the office for appointments that were scheduled months in advance. And then this week they crossed the line entirely. I called on Wednesday and asked for a return call from my child’s pediatrician. The week before I had taken her in for a sick visit for a communicable disease. I was given a prescription and told to call for antibiotics if the illness was not improving. We finished the course of the prescription and the illness had not subsided. I called Wednesday. Her eye was affected and it was obvious that the initial infection was spreading and I asked for the antibiotics and to get a call back to determine whether I should have her seen or simply wait on the oral antibiotics to work after she called them in. That call was made early Wednesday. I waited all day to hear back and at 5:30 I took my child to urgent care as I had heard nothing and was fearful of her eye becoming infected further if I waited a whole second day. I got no call on Thursday either. It is now Friday and I have heard nothing. My child has never known another doctor. She has been perfectly healthy her whole life and I am sad that I will be forced to change care for her due to this situation. But the trust is completely broken now. The office is dangerously mismanaged and disorganized. My child was worth a phone call and should have been spared the visit to an urgent care because she should have seen her own doctor since her mother called and requested exactly that to avoid precisely the scenario that played out. I do not believe her doctor was ever notified of my call. We love her doctor and have nothing but respect for her. I very much wish she was located in another practice where she was reachable without a 30 minute hold time and a lack of coordination and care by staffing difficulties.

I appreciate Dr. Webb for her exceptional care and expertise in pediatric medicine. The compassionate approach and clear communication helped ease any concerns I had about my child's health. Dr Webb created a welcoming environment, very patient, and making each visit a positive experience for both parent and child. I started coming with my 5 year old and now my 3 month old. Highly recommended for their dedication to children's well-being.

No one wants to do their job properly. They never get records when they are supposed too. They say they are going to do one thing and wait till you leave and do something completely different. They don't get back to you . I've been waiting on calls back for 2 weeks now. They have been messing with my sons medications and refused to admit when they arr wrong. . In stead they will say they never new or the records are not their when EVERY ONE else see it all right their.

My first time bringing my children in to this office. WILL NOT RETURN! VERY RUDE MANAGER!! I had an appointment for my 3 year old and my 6 year old who has battled cancer. They tryed to not allow me to go back with my 6 year old who obviously has had alot of fears with anything medical happening and did not want to be alone. There appointment for for 9 and 930, same dentist. They then let me go back with both being at very end of building right across from each other in the chair. Both my girls are very well behaved and when my 3 year old finished they tried to make me go out and leave my 6 year old. I already was trying to speak to the assistant that my 6 year old can't get a bunch of xrays due to her history and risk it causes her. The lead assistant selina was very rude and just giving nasty looks as I was speaking to the dental assistant who was being very kind. She also was one giving me attitude that I can't be back there with my 3 year old whose finished and was wait quietly in corner with me for my 6 year old to be finished.Saying if she makes an exception it would gave to be for everybody. Never had this experience anywhere especially if your child is standing quietly and just had work done there too. Not everyone has help and someone to come with them. Exception should be made and understanding for parents. The lead assistant Slena should not be in that position as she is very rude and unkind with a serious attitude problem.

Wow! the new location looks amazing! great to be a return patient of premier, today I was there to reestablish and was not only greeted with smiles and great attitudes but also taken back early and even completed my appt before my original scheduled time! beautiful facility. I highly recommend you check them out!