Antonio J. Decarli's Online Review Report Card

I had an appointment with Kelly the NP who is great. She's understanding, knowledgeable and very personable.

Dr. DeCarli just performed a procedure on my Husband and proved, once again, that he is a caring, Doctor who genuinely wants his patients to be healthy. I have seen him as well, and am very sad that he no longer seeing patients in his office, he only performs procedures. I have recently gone to his office and am very upset and unsatisfied. His staff is unresponsive, does not return calls and doesn't seem to have any compassion. They are the direct opposite of everything that Dr. DeCarli stands for. Matt and Laura seem to be the 2 exceptions. Miss Dr. DeCarli...

Staff called the day of my appt to notify me that he no longer does office vists? Refered to another DR. Made appt on-line received 2 confirmations. Staff still waited till day of appt to cancel? No effort to reschedule. Staff state he only does procedures. Need to uodate on-line info

Staff waited till the day of my appt to notify me that he no longer does office vists? Refered to another DR.

Dr Decarli saved my son life .

Dr. DeCarli has taken fantastic care of me with my esophagus issues and intestinal nightmare. He is always patient, explains anything I don't understand. The staff in the Surgery Center are very attentive and checked on me many times prior to going back. His staff has changed for the better in his office in N.S.B. I trust Dr. DeCarli with my life. An awesome specialist that treats your health as if it were his family there , not you. Great 15 years!

On May 23, 2022 I was scheduled by Dr. Antonio Decarli for a routine colonoscopy at Atlantic Surgery Center in Daytona Beach. The sheet I was given by Decarli’s office said to check in at 11:45 for a 1:00 colonoscopy. By 1:00 I was on a bed with a backless gown. I was still there at 2:00. Still in that same bed at 3:00. In the 3 hours I was in the bed no one ever talked to me with any explanation, apology, or schedule. Finally, around 4:00 they performed my colonoscopy. When I woke up, Dr. Decarli came to see me. No “sorry for making you wait 3 hours.” No, “we really appreciate your patience.” Not even a “kiss my a..” With one hand on the door knob he spent 45 seconds giving me my results and then he was gone. I understand the business model Decarli and Atlantic Surgery subscribe to. In order to maximize profits, grossly overbook patients and the doctor will never be waiting on a patient ensuring you can jam the most patients through the system and keep the cash register

On May 23, 2022 I was scheduled by Dr. Antonio Decarli for a routine colonoscopy at Atlantic Surgery Center in Daytona Beach. The sheet I was given by Decarli’s office said to check in at 11:45 for a 1:00 colonoscopy. By 1:00 I was on a bed with a backless gown. I was still there at 2:00. Still in that same bed at 3:00. In the 3 hours I was in the bed no one ever talked to me with any explanation, apology, or schedule. Finally, around 4:00 they performed my colonoscopy. When I woke up, Dr. Decarli came to see me. No “sorry for making you wait 3 hours.” No, “we really appreciate your patience.” Not even a “kiss my a$$.” With one hand on the door knob he spent 45 seconds giving me my results and then he was gone. I understand the business model Decarli and Atlantic Surgery subscribe to. In order to maximize profits, grossly overbook patients and the doctor will never be waiting on a patient ensuring you can jam the most patients through the system and keep the cash register jingling. Couple that with absolute minimum time spent with patients and you’ve got a recipe for riches. If the patients have to wait several hours too bad for them – we are making maximum money! They have 100% forgotten that our relationship is not only Doctor/Patient but also Vendor/Customer. Never crosses their minds that customer service should be one of their priorities. As a customer, this treatment is totally unacceptable. When looking for a Gastro doctor and a place to have a routine colonoscopy your absolute last choice in the world should be Dr. Antonio Decarli and the Atlantic Surgery Center

On May 23, 2022 I was scheduled by Dr. Antonio Decarli for a routine colonoscopy at Atlantic Surgery Center in Daytona Beach. The sheet I was given by Decarli’s office said to check in at 11:45 for a 1:00 colonoscopy. By 1:00 I was on a bed with a backless gown. I was still there at 2:00. Still in that same bed at 3:00. In the 3 hours I was in the bed no one ever talked to me with any explanation, apology, or schedule. Finally, around 4:00 they performed my colonoscopy. When I woke up, Dr. Decarli came to see me. No “sorry for making you wait 3 hours.” No, “we really appreciate your patience.” Not even a “kiss my a..”. With one hand on the doorhe spent 45 seconds giving me my results and then he was gone. I understand the business model Decarli and Atlantic Surgery subscribe to. In order to maximize profits, grossly overbook patients and the doctor will never be waiting on a patient ensuring you can jam the most patients through the system and keep the cash register jingling. Couple that with absolute minimum time spent with patients and you’ve got a recipe for riches. If the patients have to wait several hours too bad for them – we are making maximum money! They have 100% forgotten that our relationship is not only Doctor/Patient but also Vendor/Customer. Never crosses their minds that customer service should be one of their priorities. As a customer, this treatment is totally unacceptable. When looking for a Gastro doctor and a place to have a routine colonoscopy your absolute last choice in the world should be Dr. Antonio Decarli and the Atlantic Surgery Center.

He has been my GI Guy for quite a few years. He is very compassionate and caring. Dr DiCarli is always professional and very knowledgable. Fantastic doctor.