Priscilla Luong's Online Review Report Card

Dr. Luong has helped me all the time

In response to my own review earlier I apologize for the bad review. We finally heard from our PCM office and all is good. The staff were very helpful. I was panicking in the first review because I’m very worried about my wife’s situation with a lump in her breast.

I’m a retired veteran with a spouse who needs urgent treatment for a lump in her breast but every time we attempt to call we have to leave a message and we never get a single call back.

Dr. Luong is my primary Dr. she is always compassionate and caring I would recommend her to anyone that needed a Dr. She always takes the time to listen to whatever my needs are.

Dr Luong is a great doctor and an amazing pediatrician

We interviewed Dr Luong while pregnant with our daughter and appreciated the respect we were given for our choices of natural home birth, no vaccines, breastfeeding, and hands off medical approach. Dr Luong is very well educated in all areas of medicine. She does the doctoring for you rather than asking you to play doctor with the famous question "well what do you think we should do". We have seen her for 9 years and wouldn't be able to trust another doctor to meet our family needs. Although we rarely go to the doctor, knowing her office is open late and on Saturdays gives us the peace of mind that our immediate needs can be met. Danielle is the office rockstar and we appreciate her attention to detail and care in handling our family needs. I thank Jessica too for her assistance in meeting our family's needs.

We interviewed Dr Luong while pregnant 9yrs ago & appreciated the respect we were given for our choices of natural home birth, no vaccines, breastfeeding, and hands off medical approach. Dr Luong is very well educated in all areas of medicine. She does the doctoring for you rather than asking you to play doctor with the famous question "well what do you think we should do". We don't go to the doctor often but it's nice to know we can get in with their flexible office hours and Saturdays.

Volusia Medical Center has been a very poor choice for us. Dr. Loung and Dr. Treece are great but you can not get the staff to even answer the phone or process referrals. Other doctors find it difficult to work with them also.

I took my son to her with a Pilonidal cyst and all she did was tell him you need to see a surgeon and not even give him antibiotic to prevent infections and then she referral him to a general surgeon and they didn't take his insurance and that is something that the girls that do the referral should know or find out before sending the referral, so I took him to the ER and the gave him antibiotic, put a packet in it to drain it out because at this point he was bleeding and pussing out and until today they still haven't found a surgeon so I did there job and looked for a surgeon that takes my son insurance and then I call the office so the girls can fax the referral and to begin with there all nasty over the phone and they gave me a hard time to get the referral and I believe that is not the way you treat any patients, very poor customer service and there just there to say they have a job but I will say this after this is all over I will be switching doctors. very bad service.

Dr Luong, is amazing. she is so good with children and adults. she really takes time with you and explains things. my kids have been going to volusia medical for years and they mostly see the nurse practioners which are equally amazing! the staff is very friendly and the office ours are a plus they are open till ten pm. I changed from volusia pediatrics so my whole family could come to the same place!!