James H Howitt's Online Review Report Card

Waiting time and patient scheduling are unacceptable . No customer service at all. Check in @10:30 for 11:am appointment, called in at 12:30pm, check out at 2:00pm. Dr.Howitt please get yourself a break and get time to look and check front desk stuff performance and training. You are a good doctor, but the team member need attention sorry.

I've been a patient for years. When I went this year, I found out that the office had been holding about $150 credit for FOUR years. There was no apology. They weren't even nice about it. Esther Sanchez was rude and didn't bother to listen to what I was saying. I am not in the habit of giving interest free loans to my doctors. Also, I made an appointment with Dr. Howitt but another doctor saw me even though Dr. Howitt was in the office. Again, no one bothered to tell me why I was seeing another doctor when I specifically asked for Dr. Howitt when I made the appointment.

I've been a patient for years. When I went this year, I found out that the office had been holding about $150 credit for FOUR years. There was no apology. They weren't even nice about it. Esther Sanchez, the office manager, was rude to me and didn't care about what I was trying to say. I am not in the habit of giving interest free loans to my doctors. Additionally, I made my appointment with Dr. Howitt but did not see him and was not told why I was seeing another doctor even though he was there.

I've been a patient for years. When I went this year, I found out that the office had been holding about $150 credit for FOUR years. There was no apology. They weren't even nice about it. Esther Sanchez was rude and didn't bother to listen to what I was saying. I am not in the habit of giving interest free loans to my doctors. Also, I made an appointment with Dr. Howitt but another doctor saw me even though Dr. Howitt was in the office. Again, no one bothered to tell me why I was seeing another doctor when I specifically asked for Dr. Howitt when I made the appointment.

I've been a patient for years. When I went this year, I found out that the office had been holding about $150 credit for FOUR years. There was no apology. They weren't even nice about it. Esther Sanchez was rude and didn't bother to listen to what I was saying. I am not in the habit of giving interest free loans to my doctors. Also, I made an appointment with Dr. Howitt but another doctor saw me even though Dr. Howitt was in the office. Again, no one bothered to tell me why I was seeing another doctor when I specifically asked for Dr. Howitt when I made the appointment.

Horrible-- I went in to schedule cataract surgery and everything was set to go and I waited forever twice in the waiting room just to be told,firstly sorry we forgot to tell you not to wear your contacts for 2 weeks prior and secondly the surgery was scheduled at North Miami Surger Center, apparently, the only one that Dr. Howitt practices (even though the website states Jackson and Northshore) did not accept my insurance. I would think that would be the first thing on the agenda before wasting my time and attending 3 appointments. This was a joke. I don't know who to blame here the physician or the coordinator but both knew I wore contacts and failed to let me know the procedures and practices and did not check the insurance coverage before making me jump through several time consuming hoops with my primary physician. I work for Jackson Memorial Hospital and would never recommend this office for anything!!!

Dr. Howitt came highly recommended by several colleagues and did not disappoint. Scheduling the appointment was easy, but most important Dr. Howitt patiently explain all my questions over my eye diagnosis. He let me test several lenses before committing to my new pair. Great visit. Great to see right again.

Dr, Howitt, I brought my handicapped daughter to your office today looking for an appt made w/you. Instead with a VERY RUDE, INPATIENT Dr G. Dghtr frightened, he said after 8 mins, let's try something different, took us to recep desk, said reschedule, walked away. I worked with one of your fathers collegues yrs ago and Dr G spoke highly of him. NEVER thought your associate would have such non-profesionallism with the handicapped. Never will return!!!???????? UNBELIEVABLE!!!! SO SAD.

Rude and disrespectful.

Very unhappy with the way he treated me, after and hour with his assistants in diferents rooms he didn't spend with me more than 5 minutes. Didn't explain the treatment clear. Didn't gave me a diagnosis neither