Jayanti Panchal's Online Review Report Card

I loved Dr. Panchal and office team. I've been a patient for over 25 years. I love the fact that I always see the Dr. instead of a PA or associate like other physicians offices. Dr. Panchal will always listen and get to the root of the problem and provides solutions.

Been going to him since 2014 best doctor.

Dr Panchal took great care of my grandmother until she died, she came in in very bad shape from Michigan several years ago, she was not able to walk and was wheelchair bound, he got her healthy to the point where she just used a walker. I would recommend him 1000% and will be using him for all of my health care needs in the future.

Great medical office, wonderful and warm experience from start to finish. Appreciate Dr. Panchal taking time to go over the diagnosis clearly and treatment options. Highly recommended.

The best, Dr Panchal he will tell the best way to help you. Friendly and down to earth doctor listening you.

Normally, I would have given Dr. Panchell 5 Stars. I don't know what is going on in his office (although I understand there is someone new in the front) who is rude, incompetent an loves power. I was diagnosed with a very aggressive cancer. The upper GI (Dr. A Rumla) who is wonderful called me at 7:25 AM the day after a CT to get me into an Oncologist but it needed to include Dr. Panchell office. This was so important. I waited an tried to call Dr. P to follow up because time was so important. I finally found out that the Oncologist personally had called Dr. P. However, when this women received the information failed to realize it was STAT. When the Oncologist scheduler call to find out why the paper work wasn't being processed this RUDE _____ told her it wasn't STAT an she would get to it whenever. For that reason I will be looking for a new Doctor.

Bad conditions, poor service.

Office just doesnt take care of the Elderly! My Mom is 86 and does everything this Doctor tells her but this office just doesnt fight for the Patients

To say where it went is to start where it began, which was 12 years ago, was it all bad no we started off good built relationships thru the years with the staff and we thought with Panchal as well, Sharon was my grandmother's nurse we watch her go through a pregnancy and people come and people leave, but I consistently brought my grandmother to them, sounds good right we viewed them as family right? anybody you see that consistently, well fast forward to last month, Panchal was having all these falling outs with Everyone's Insurances she was on Freedom at the time, but he said well I'm dropping freedom and loosing ex amount of patients and dropping 3 other carries because they couldn't come to terms, so who wants to leave their "family" they had been seeing that long he said either switch to one I take I can send someone to your house or don't, so my grandmother 86 decided to switch to keep her Doctor she had been under for all these years, same amount of time she had Freedom right, they sent a rep to the house he switched it to Aetna he called the office called Aetna, called the office again by office (panchals) and made sure they coordinated appropriately yes? wrong she falls Ill has to go to the hospital for a week during covid nonetheless we almost lost her (she tested negative) when she got out she was supposed to follow up with a specialist for her follow up we get to the appointment to our surprise they tell us they can't see her because she doesn't have a primary, (yes you read that right) so while she was in the hospital all of a sudden somehow panchal didn't take Aetna anymore or more specifically the one she has, the same one we followed up with his office and the company, and they kept trying to put the blame on Aetna, we had a 2 1/2 hr call with Aetna and calling back and forth to the office trying to figure out the disconnect, but they kept avoiding the rep answers and then they said we'll check one more thing and call back they never re answered the phone, call the next day didn't answer the phone or return our call, so that shows zero integrity, and accountability, they also told the rep that they aren't going to take her back unless get this, she goes back to Freedom one of the mains he dropped and start all of this in the first place, so extremely unprofessional and bad practice if you ask me, and we're currently exploring some legal action that can be taken, so if your loved ones life becomes on the line don't go looking for this Primary to care about anything but the line of his pockets, and that in itself in this field is its own evil. very very hurt and disappointed in them especially my grandmother.

He's only a numbers counter and no longer cares about the patient, I feel sorry that he's lost his way and taking his staff with him.