Jacqueline E. Hamilton's Online Review Report Card

I am so over being disrespected by this doctor. Today was the last time I will waste my time waiting for her. I left after 1 1/2 hours. I have never been seen in this office in under an hours time. This is nothing but greed and disrespect for her patients. She overbooks patients for the almighty dollar without regard for anyone but herself. No doctor is worth hours and hours of my time. There are plenty of good doctors around. I suggest you find a different one or bring something to keep you entertained like knitting.

Very kind. Explains everything.

Dr Jacqueline Hamilton is very patient explains what your diagnosis is and what she can do to help you. Excellent bedside manners , follow up on her patients . She’s very patient and very professional would recommend family and friends

Waited again for over an hour to see this doctor. Other visit waited 2 hours all with appointments. They do not pick up their phone and do not return phone calls. Horrible experience. Not recommended.

Not impressed. Zero respect for your time, and zero consideration for the patient.I feel we dodged a huge bullet with Dr Hamilton and her staff by walking out. Our first appointment, we waited for hours and got excuses about the doctor running behind with no one in the actual waiting room. The doctor wasn’t even there while my husband sat and waited. The staff confused his paperwork (with the wrong doctor being listed for his surgery which they had to correct).This caused us to question whether my husband should go through with the procedure at all. On the day of the procedure, an hour later, he’s still sitting in the waiting room. After having enough, he walked out. Only excuses from staff, no apologies. Requested to speak to an office manager and they brought out one of the reception staff who claimed to be the manager but had no idea how to answer for the situation. The finality of the procedure has its own anxiety. The poor service we received took it to another level. On a surface online search, the doctor seemingly had many positive reviews, however upon digging a little deeper to the review sites that had actual patient reviews, we quickly learned that the reviews weren’t good at all. It’s beyond belief that any medical office would think that this level of service with so many other options out there is even acceptable. Divine intervention of you ask me.

I like Dr Hamilton but her office staff is seriously lacking. Im not sure if they are so busy or just neglectful. We had to wait 2 hours for appointment. I understand things happen. However today I called in the morning regarding my 90 year old mother with a UTI. The receptionist said she marked the message urgent. Later this afternoon I called again and she said she would send it again as urgent. The doc and medical asst were with other patients so I understand they cant respond immediately. However its now 630 on a Friday evening and I still havent heard anything.

Not impressed. Zero respect for your time, and zero consideration for the patient.I feel we dodged a huge bullet with Dr Hamilton and her staff by walking out. Our first appointment, we waited for hours and got excuses about the doctor running behind with no one in the actual waiting room. The doctor wasn’t even there while my husband sat and waited. The staff confused his paperwork (with the wrong doctor being listed for his surgery which they had to correct).This caused us to question whether my husband should go through with the procedure at all. On the day of the procedure, an hour later, he’s still sitting in the waiting room. After having enough, he walked out. Only excuses from staff, no apologies. Requested to speak to an office manager and they brought out one of the reception staff who claimed to be the manager but had no idea how to answer for the situation. The finality of the procedure has its own anxiety. The poor service we received took it to another level. On a surface online search, the doctor seemingly had many positive reviews, however upon digging a little deeper to the review sites that had actual patient reviews, we quickly learned that the reviews weren’t good at all. Divine intervention of you ask me.

She was attentive, asked detailed questions, listened to my concerns & is the only MD who has been able to help me

The wait was too wait and she was rough & the staff was not friendly at all!

My Husband, a survivor of testicular cancer, has has some disturbing pains and difficulties which he decided he wanted to to have looked at and made an appointment with Dr Hamilton. Though the appointment was made a month in advance and he took time off work to be there on time, he was made to wait 3 hours before he was seen. When she finally saw him she was rude, obnoxious, made him feel attacked and belittled and refused to listen and or answer his concerns. What little she did offer was dismissive and condescending attacking him for not knowing certain things from when he was 18. My husband has serious pain in his groin, swelling and a previous history of testicular cancer to which he went through a painful procedure and had a even more painful recovery due to the side effects he had from both anesthesia and the pain medication. And after waiting 3 hours, and having to loose money taking time off work he was treated like crap made to feel even worse and then to top it all off Rushed out the door dismissively all withing a 5 to maybe 10 minutes meet. I would caution any who plan to see her to avoid her all together and find a doctor who actually knows how to schedule her time and give her patience the needed attention and consideration they should come to expect from a doctor.