Victor M Hayes's Online Review Report Card

Go somewhere else.

Would give zero stars if possible.

Horrible attitude, communication, management and empathy. Go somewhere else.

Dr. Hayes spent this year on me with a bilateral fusion in my neck AND three level fusion in my back. His care with me was both successful and personable. His staff was always warm, welcoming and professional. Ive had a good experience here.

In mid 2021, my 78 year old mother woke up and was suddenly unable to walk. It was as if overnight her legs stopped working. With all of her grown kids out of state (and her not wanting to worry anyone), she and my father kept it to themselves, hoping that it was a temporary issue. Over the next few months, she continued to get worse and finally told the family. She was referred to Dr. Victor Hayes who advised that surgery was her only option (she had severe spinal stenosis in all areas of the spine). The plan: Cervical laminectomy with fusion first, followed by thoracic and lumbar. While the cervical surgery was a success, no one could prepare us for the challenges to come. After 5 days in the hospital (Trinity Surgical Unit was great), she was referred to LifeCare for inpatient rehabilitation and physical therapy while awaiting the next surgeries. Whether it was due to covid, or holidays (this was December 26th), the rehab at LifeCare was non-existent and my mother's recovery was set back (lack of PT, lack of nutrition). My Dad is hard of hearing and Dr. Hayes kept me as the point of contact and listened to my concerns about the facility and her recovery. Dr. Hayes moved up the timeline for my mom's subsequent surgeries and completed the remaining just 3 weeks after the first. At her age and the complexity of the surgeries, she had a rough few weeks recovering in the ICU, but was finally strong enough to transfer to a spinal rehab hospital (Encompass at Spring Hill - *this is the place to rehab). Dr. Hayes continued to reach out and stay in touch with me each week between her follow-up visits to get updates on her care while in rehab. After 2 long months of hospitals and rehab facilities (bedsore, catheter, nausea, pain), my mother was able to come home with Home Health care in February. She has a long road ahead and is still building up her strength, but we can already see the progress she has made toward walking with a walker and gaining some independence. I don't wish this on anyone, but Dr. Hayes went above and beyond with keeping me informed as well as meeting each of my siblings along the way!

Dr Victor Hayes is amazing! I found him through workers comp He is the most caring doctor I ever saw. I had a pinched nerve in my left leg and several disc issues. as soon as he seen my mri he said it needed surgery. I was so scared he explained everything to me on a level that I understood. Took the time to do without plates and screws he is truly a surgeon with unmatched skills! He has a heart of gold and his staff are amazing as well! Now for the recovery since it almost 2 months since my surgery.

I thought at the first visit that this gentleman was a good doctor. I was very very misled. Horrible, thinks more about himself and money than he does his patients. Very arrogant, thanks he’s all that.

Dr. Hayes is an amazing surgeon. I highly recommend him.

I'm giving Dr. Hayes 5 stars because they don't have 10 stars. I'v been going to Dr. Hays since 2008. He has massive compassion for his patients. Every time I've gone to him he has always expedited the process knowing the pain I was in. He has always tried the least invasive treatments first. That's because he actually cares. Doesn't jump right to "you need surgery" unless you need surgery. He has done 3 surgeries on me. 2008, 2012 & just a few days ago July of 2021. (Always on different discs). Unfortunately I have terrible discs. This time the herniation was absolutely crushing the nerve in my left leg & the pain was unbearable. Other Doctors Immediately told me I'll need Fusion (plates & screws.) This is the only Dr. who did it Endoscopicly & in the most minimally invasive way possible. He did it with confidence knowing I would be fixed. I was stricken to a chair for weeks leading up to the surgery. I was up & walking around within a few hours after surgery. The man has a heart of gold for his patients & as a surgeon, his skill level is unmatched. He called me personally twice just a few days apart to check on me. I will forever be in debt to this amazing man. His entire staff & team are incredible. Everybody cares. Without question, there is not a better spine specialist than this man. Please take my advise as I've been thru it all. He is the best hands down. I will go so far as to say I feel like he saved my life.

Took a terrifying experience in my life and turned it around to something that I should’ve fixed along time ago…Genuinely cares about your pain, your procedure, and your recovery.… Thank you Victor.