Joel Franck's Online Review Report Card
Joel Franck
4.2
Average Star Rating
25
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Franck received 80.0% positive feedback, with patients praising his expertise, care, and the professionalism of his staff. However, 20.0% of the feedback was negative, primarily citing surgical complications, administrative issues, and communication problems. Overall, Dr. Franck is commended for his life-changing surgeries, yet he could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
| Review Sites Found | Average Score | Number of Reviews | Recent Reviews | Listing Status | Grade |
Google
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4.5 | 15 | 0 | Found | B |
WebMD
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- | - | - | Not Found/Missing | - |
Yelp
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- | - | - | Not Found/Missing | - |
HealthGrades
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3.8 | 10 | 0 | Found | D |
Facebook
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- | - | - | Not Found/Missing | - |
RateMDs
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- | - | - | Not Found/Missing | - |
Vitals
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- | - | - | Not Found/Missing | - |
List of Joel Franck's Reviews
Today, marks my 6 months since my cervical surgery for c1-2, c4-6, and I feel much better. Tingling in my hands is gone, migraine headaches are gone, and my brain fog is gone. My quality of life is much better since my accident. I feel like the surgery went very well. I would recommend them to anyone who is having cervical spine problems. Thank you Dr Joel Franck and to Pam!!
Dr. Franck is a life saver. Literally. He is the only surgeon I would want to touch my neck. He is incredibly intelligent; he cares about his patients, and he takes his time explaining things to you. A top knotch surgeon who is worth every penny. I would recommend him in a heartbeat. He has saved many lives, and touched so many people with his healing prowess. Thank you Dr. Franck.
Dr. Franck, did an amazing job on my C1 C2 spinal fusion he performed after a major car accident that left me with debilitating migraines! I would certainly recommend him to anyone who is Experiencing any type of neck pain or discomfort. He is amazing, and his staff is second to none!!!:-) and just a few short hours outpatient surgery he was able to give me my life back! I have quite a bit of debt and gratitude toward this man he was was a major blessing in improving the quality of my life! Thank you so much Dr. Joel Franck you are the best!!!!!!:-):-):-) Capt. Adam Hoffman
He has performed two surgeries on me with excellent results. I would definitely recommend him to others! He's thorough and will spend as much time as needed with you and answer all your questions.
Dr. Franck has given me a new lease on life. Before surgery I was in severe pain with headaches that woke me up in the middle of the night. After surgery, I've had no pain. He explained the procedure and recovery, thoroughly. He has a wonderful bedside manner and is happy to spend time going over all medical aspects of the surgery. His NP Pamela Perrin was available at all times for any questions or concerns. The travel was well worth the outcome. I had very little pain after surgery and had an easy recovery. They are both friendly and professional.
Incredible Neurosurgeon!
Though my case is still in the courts, I can give you a quick version of how I came to need Dr. Franck and Pam and what they did for me. I do want to first explain that most of this information is as described from my notebooks during the time as well as from my husband (I still have incomplete and nondescript memories from the time the accident happened to surgery and a little thereafter). TLDR at bottom. I was hit by a semi in my Kia Soul and flipped off the interstate. In the days/weeks after: My left hand stopped working. I felt spacey and fuzzy and unable to focus. I felt like everything was going in slow motion, and I couldn't remember anything. My head and neck always hurt, like constant headaches. Lights and sounds were excruciating. I was in a perpetual fog. I went through various therapies including chiro, physical therapy, massage, etc. Those opportunities helped a little bit, but I still wasn't me. I was still having a lot of neurological issues that nothing was helping (including a weird tick in my face). Then, we found Dr. Franck and Pam! This was my last resort (for obvious reasons. I mean, nobody really looks forward to being opened up and drilled on). I had a bunch of problems, some of which we were already aware of from working with neurologists and medical professionals up to this point: whiplash, instability, cerebellar tonsillar ectopia, cerebrospinal fluid obstruction, neurological dysfunction... a bunch of stuff. What it came down to was this: C1-C2 fused/screwed together, suboccipital craniectomy and decompression, etc. The healing process was not easy, to say the least, but it was nowhere near as excruciating as I thought it was going to be. I do remember having issues trying to figure out a comfy way to sleep. So, back at home, we rented a recliner and I slept in that until I felt comfortable enough to lie in the bed. These days, those neurological issues and headaches from the problems in my neck/skull are resolved. I do still have other issues that need to be worked out, but they’re not in Dr. Franck’s field (psychological, emotional, etc.). Though I do have to live with this accident and the results for the rest of my life, I truly could not be happier with the outcome of the surgery; it really is a new lease on life. As for bedside manner, attitude, personality, etc. I never had a problem. Dr. Franck and Pam were warm, welcoming, patient, and kind. I felt very comfortable with them. They never had any issues with answering my questions whether in-person, by text, or by email. They were there the whole way, including just before surgery! They came in, we all talked (including my husband and father, who were there for support). As for the other hot topics: Wait times were quick, in my opinion. I never waited very long to be seen at all. Dr. Franck and Pam were always very thorough with their explanations and very patient with me and my husband. I truly looked forward to each appointment because I would always get a detailed analysis of my x-ray or MRI or DMX. TLDR: Excellent experience. Highly recommend.
Though my case is still in the courts, I can give a quick version: I was hit by a semi. Problems that couldn't be solved with other med pros: neuro fog, headaches, and more. Surgery: c1-c2 fusion and suboccipital craniectomy/decompression. Results: Neuro issues and headaches resolved. I could not be happier with the outcome! Dr. Franck and Pam were warm, welcoming, patient, and kind. We could text, email, call, or chat in-person and they never made me feel rushed or like I couldn't ask questions. Answers were always exactly what I needed. Wait times were quick, in my opinion. I never waited long, if at all. Explanations were thorough and fascinating! I looked forward to coming in for checks because of the detailed analysis of the x-ray, MRI, and/or DMX (very cool stuff!). TLDR: Excellent experience. Highly recommend!
THINK LONG AND HARD before you decide to use this guy! Check reviews in Panama City. Saw Dr. Frank years ago in Panama City Beach. Wait times in office could easily be 4 hours. Ended up with emergency surgery, came out of recovery and the guy that brought me back to my room told me to get over in my bed by spider crawling. That afternoon I noticed electrifying pain, ankle was buckling when I got up. MRI the next morning showed RE-HERNIATED. Dr.Frank did 2nd surgery on the 2nd day. He took out almost the entire and put nothing in it's place! He left me like this, I saw him numerous times. Ended up on disability at 46 yrs. old.After about 1 year of god awful pain I went to a new Dr., 3rd surgery. Surgical report says that it looked like Dr.Frank had started a fusion but NOT COMPLETED IT!! I ending up having to have 4 fused because it had done a domino effect. WOULD NEVER RECOMMEND HIM!! Am very glad he left our area, but feel very sorry for the people in new area!!! THINK TWICE FOLKS!!
Dr Franck saved my life! After years of Drs, searching and no answers he was able to tell me what was wrong! He then did surgery to fix it! I am so thankful and blessed to have met Dr Franck!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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