Laura T. Muller's Online Review Report Card

Avoid this place .Worst system everI had a 1045 appointment on Tuesday.My husband was waiting in the car.I arrived 10 minutes prior to my appointment I have been a patient there for three years.After waiting in the room for 45 minutes I opened the door to see if they forgot about me.I was told it would be another 10 minutes.Fifteen minutes later someone came in and said it would be another 15 minutes more.On top of all that I gave my insurance info to them twice.They kept telling me they didn’t have it.Front desk is useless and so is this office.I left and will never return.

best service and prices in the area Connie and SteveI think his name is are absolutely a dream to work with

Excellent thorough care provided by compassionate staff. I highly recommend this provider and her team. Dr. is proactive and extremely well educated.

I had an appt to check my vision with DR Muller. No issue. I then got Refracted to check my Glasses Rx. Went with the new Rx to the in house optical appt and ordered new lenses. Ended up with 3 sets of lenses and 2 new frames. When I piced up the first pair I was unable to see clearly. The Optical dept staff person said the glasses were perfect and I just neede to get used to them. I tried but a wrong Rx is a wrong Rx. I came back and still they insisted everything was right even checked the Rx and said it was correct. I left and took the glasses to my reg Optomotrist. The lenses were in fact not per the RX. and The Bifocal was too high as I had complained. I made a refraction appt with my optomotrist and the Rx she made corrects my vision for distance Reading and my astig. I called to take the glasses back for adjustment and was told my Acct was locked and they would call me back next week. This is about two months now since I first ordered glasses. Still forced to wear an old pair. And I assume because I complained the DRT sent a letter saying she is dropping me as a patient. Mind you two frames one of which was free and three sets of lenses cost over $900. I must wait for a call to see what they will do. I offered to pay for the frames and return the lenses. No response except no.

Dr. Mueller is either Bipolar or she hits the sauce not very personable and very irritable upon seeing her first I have cataracts and upon my second visit she acted like she had never met me and insisted she had never seen me before staff showed her my chart and she dropped the subject 3rd visit she though i was there for something other then what she had been seeing me for perhaps she is just loosing her mind started going to another Eye doctor. Avoid this Dr.

There can be unusually long wait times in her Optical Store...especially if you sign in behind anyone ordering new glasses you have to wait your turn regardless the reason youre there But shes a great Doctor and everyone there is super nice.

Very pleased with Dr Muller her excellent staff. They are always very accommodating to my needs since I have a rare illness that makes all lighting very painful. As an artist with disabilities my sight is very important. They are helping me preserve my vision retina health.

Excellent doctor with a clean office. So professional and helpful.

A thousand dollars for an eye exam and the cheapest glasses. Thats crazy. My insurance paid for half and I the other and that is still double of what I paid for my Coach glasses and an exam at my last place. The eye exam was okay and a bit stiff. The lady who helped me pick out my glasses was the best part of the whole experience. She was very professional and personable. The glasses selection is small and limited. Overall I wasnt impressed and the upcharges soured the experience for me. I wont be returning.

Dr. Muller is a topnotch eye surgeon and absolutely the best for eye care.