Halifax Health's Online Review Report Card

The staff at Brooks are truly exceptionally knowledgable. The physical therapists at Brooks were always willing to go the extra mile to help me reach my goals. I am truly impressed with the service provided at Brooks and am so so grateful for the help THANK YOU BROOKS

Excellent staff and facility recovered immensely.

My technicians knew their job and did it well. My shoulder pain has gone away. Thank you very much Brooks.

I had an excellent experience after 20 visits of therapy. My back feels great and I would like thank the brooks team for an awesome experience. Denise was an amazing therapist and help give me great focus.

Everyone was very friendly and had a positive attitude. They all knew what they were doing and you could tell they really cared about the well being of there clients. I would highly recommend Brooks Rehabilitation.

My daughter has been going due to a knee injury. I have to say everyone here is really nice. She sees the PT Randi who makes therapy fun. My 11yo daughter looks forward to going and has come a long way.

Very nice staff

BEWARE OF ILLEGAL CHARGESI was referred to Brooks by my primary doctor. I called to set appointment. I spoke to Sally and she said there is a co pay which was stated on my medicare card of $40.00 for Specialist. I questioned that charge and she said that is what it is. I called Medicare and they said there is NO co pay for physical therapy on my plan. I called back and left a message for Sally she never had the professional courtesy to even call me back. Stealing money from seniors is not very nice. I called my primary doctor and requested another physical therapist.

I have been going to Brooks for over five years. First because I had my knees replaced then left arm pain I used their pool for over three years to maintain range of motion. The team of therapist are caring knowledgable. My mom started going there for water exercise she loves it there. I understand that the lady had a bad experience. As I once was told. There are bad apples in every bunch. All walks of life has someone that might not treat you right. Dont let it stop you for trying it.

Was referred to brooks by my primary docter after having to go on short term disability due to having some back issues. My first visit went great. I saw Mark and he really did help sort out my back issues and the problem seemed to be resolved. The second time I went in to see him I told him that my back was feeling extremely better and told him I thought I was ready to be released back to work since I had no further pain. Mark then proceeced to be really rude to me after telling him I thought I didnt need to visit anymore. Then he told me I need to get a specific test done that cost over 1000 dollars and that my insurance did not cover. I explained to mark that bc I was on short term disability I would not be able to pay for this and again got an attitude with me. My work sent him a release form to be filled out. Mark chose otherwise instead he wrote up his own release form and stated at the end that he could not determine whether or not I was able to be released. Not to mention when i called up to the office to see If i could stop in the front dest staff also was really rude. I do not recooment this facility to any one unless your prepared to deal with rude staff and a therapist thst wants to take your money. I even explained to Mark that bc I was on short term disability I wasnt getting paid that much and My fiance just recently lost her jb and I have a family to feed. Do not go here unless you want your money taken.