Adventhealth Centra Care Lake Nona's Online Review Report Card
Adventhealth Centra Care Lake Nona
3.7
Average Star Rating
748
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
AdventHealth CentraCare received 71.5% positive feedback, with patients praising the friendly staff and efficient care. However, 28.5% of the feedback was negative, primarily citing long wait times, poor scheduling, and unprofessional staff behavior. Overall, the facility is appreciated for its helpful staff, yet it needs better time management and stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Adventhealth Centra Care Lake Nona's Reviews
Facility is clean, easy to make an appointment easy check in and fast service. Less than hour from check in to check out. Ask for the nurse, Taylor she is the best 👍🏻👍🏻
Reviewed On Google
Came in for an illness's in a Saturday , checked and in 30 minutes later I was seen, really nice and courteous staff.
Reviewed On Google
WASTE OF TIME and money. Brought my son with severe ear pain (hence the need to seek Urgent Care). As a walk-in we were expecting a long wait but the place was empty, front desk said wait time was max 30 mins, I asked to allow us to wait in our car since my son was in so much pain. They gave us a call an hour in, which is understandable. The front desk and the lady who took his vitals were good. But then the nightmare begin. We waited 50 mins in the assigned room, listening to a loud long argument between the front desk Clerk and someone in the back, to ultimately get a rude and unapologetic “nurse” that barely checked my son, and blame it all on allergies, which he never had. Vivienne made us feel like we were bothering her the 2-3 minutes she spent with us. She was so rude I was afraid to ask follow up question or even explained his symptoms. What a disservice to the Advent Health name and what they stand for. People should be treated with respect and care. Empathy perhaps?
Reviewed On Google
Yuitxa was amazing. Honestly the reason I came here today cause she was great.
Reviewed On Google
Quick, thorough and personable. Our "go to" for immediate care needs. Very glad they're nearby very pleased with their attention. Highly recommend.
Reviewed On Google
La atención es excelente el personal desde que llegas son muy atentos y amables.
Reviewed On Google
Staff was friendly, wait time was quick and I was able to get the medicine I needed right at the location.
Reviewed On Google
Amazing place, great staff, got me in and out in under an hour!
Reviewed On Google
Excellent service from Valerie! Very courteous and pleasant to work with for my daughters appointment. Thank you so much!
Reviewed On Google
Be very careful coming here according to them their system is not accurate at this moment because is new and it’s the beginning of the year so they WILL CHARGE YOU an indecent amount for just checking in!!! I guess I will have to wait until they fix their system to get sick again!!! Explanation was worst than the charge! I guess I will go back to Orlando Health!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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