Adventhealth Centra Care Sand Lake Road's Online Review Report Card
Adventhealth Centra Care Sand Lake Road
4.2
Average Star Rating
844
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Centra Care received 83.5% positive feedback, with patients praising the friendly staff, professional service, and efficient care. However, 16.5% of the feedback was negative, primarily citing long wait times, rude staff behavior, and dismissive treatment. Overall, while Centra Care offers quality healthcare, it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Adventhealth Centra Care Sand Lake Road's Reviews
Very friendly staff
Good service with Maria
Nice and courteous, very patient and sweet. Loved coming to this location
Great service for dot physical, Great staff
Quick in and out
The experience was great the staff greeted me when I came and the wait time wasn’t bad. Overall great experience!
sweet staff
Dahlia was an Amazing nurse and the front desk is very kind, quick and easy service.
From the minute I walked into this place, I knew I was in good hands. The receptionists were extremely friendly, and when I asked questions, they were more than helpful. Because I had scheduled an appointment online, I didn’t have to wait long. The MA, Ashley, was beyond incredible. Very personable and friendly! Going to the doctors and not knowing what’s going on can be a little nerve wracking, but when you’re around people that are kind, gracious and genuine, it takes some of those nerves away. Dr. Ritucci was very kind and also answered my many questions. I highly recommend this Centra Care to anyone. Special thanks to Maria, Dahlia, Ashley, and Dr. Ritucci!
Honestly even if they told me to leave a honest good review I can not at all, being that, that is what they asked every patient before walking out from the back , but not telling you to have a good night or good day. Umm came in for a stubbed toe did not get treated properly the girl at the front desk was very kind . Now I did come in an hour before closing they did not have many people before me …I went to the back the MA was rushing doing my X-ray of my foot and when she was done she told me “ make sure that you try to come an hour before we close, we close @8” I immediately thought “did she really just say that’” she rushed me in the room to be waited on by the doc . The doc he really didn’t give much info on anything at all looked at me like I spoke a whole nother language… touched my foot for a minute and said “oh it’s pretty much nothing we can do just take a ibuprofen” .. lol I work for Advent health and if these are the type of people they are hiring ….. yeah enough said
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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