Adventhealth Centra Care Waterford Lakes's Online Review Report Card
Adventhealth Centra Care Waterford Lakes
3.7
Average Star Rating
1301
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Waterford Lakes Centra Care received 70.0% positive feedback, with patients praising the friendly staff, compassionate care, and efficient service. However, 30.0% of the feedback was negative, primarily citing long wait times, rude behavior, and poor communication. Overall, the clinic is appreciated for its patient care, yet it needs better time management and nicer customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Adventhealth Centra Care Waterford Lakes's Reviews
Today I had an appointment with advent health care Waterford lakes the staff were great and I received my medical card thank you
Dr. Dao and his team were amazing. We walked in with an eye injury and they were quick to take my son back to ensure he didn’t need to go to the ER instead. Everyone was very caring and kind towards my son and his injury.
Excellent service, very friendly The receptionist Greyci was very kind and loving, she made me feel very comfortable
ZyKira and Gneyia were very helpful and had very positive attitudes! I was seen in a timely manner and will definitely be coming back
Excelente atención por Greyci
Staff and Doctors are all very nice. Very fast service and they don’t have you sitting for hours before seeing you.
They said my appointment wasn't really an appointment and I would have to wait for hours until after they closed to be seen. I can't breathe and really needed to see a doctor. I can't help but feel they just wanted to turn away people so they can leave early. I spent half an hour doing all the online forms and questionnaires "to save time" only to have to leave. Don't offer appointments if you don't honor them.
Respectfull
Perfect service thank Gladys & Marisel !
Made an appointment on line and was called in on time. Everyone was pleasant. Dr. Carlos was patient, listened to my symptoms and took his time explaining what was happening and how to treat my diagnosis. I was very pleased with my experience.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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