Bay Hill Eye Care's Online Review Report Card
Bay Hill Eye Care
4.9
Average Star Rating
1676
Total Reviews
61
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Bay Hill Eye Care garnered 96.9% positive feedback, with patients applauding the doctors' expertise, personalized care, and friendliness. However, 3.1% of feedback was negative, primarily citing aggressive sales tactics, long wait times, and inadequate communication. Overall, the practice is valued for its patient care, yet it needs better time management and customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Bay Hill Eye Care's Reviews
Friendly people great work attitude and took time to explain every procedure and its purpose
Reviewed On Google
Excellent care overall! I have been a patient for many years.
Reviewed On Google
Dr bui is so good!!!!
Reviewed On Google
I've been a patient of Bay Hill Eye Care for about 25 years. My eye exams are always efficient, thorough and frustration-free. The staff is friendly and well trained. Dr. Coughlin is personable and pragmatic. Bay Hill offers a wide selection of eyeglasses and I have never had any difficulty finding a pair I like. The opticians are quite helpful! All in all, I could not ask for more when looking for one stop shopping for eye care.
Reviewed On Yelp
Amazing Dr. Coghlan and the entire staff! We always walk away from there saying those are the nicest people ever!
Reviewed On Google
Dr. Bui is a true professional and engaging with her clients. I enjoy working with her for improvement of my vision.
Reviewed On Google
Time for the yearly eye exam and I always have a great experience with Dr. Coughlin and his staff. Staff are always super friendly, and Dr. Coughlin has a great bedside manner. He's personable and I love that he makes sure you know what's happening with your eyes in terms that you understand. The team who helps you get fitted for your glasses is also always super professional
Reviewed On Yelp
Dr. Bui is wonderful and kind and has the most soothing voice. Patrick is fantastic and answered all of my questions as a first time glasses wearer. He made them fit perfectly!
Reviewed On Google
Great service, attention and patience!
Reviewed On Google
Great service!
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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