Bernice Pritchett's Online Review Report Card

I’ve had a great experience with Dr Pritchett and her office staff. Very helpful and friendly.

Both my wife and I used to be patients of Dr Pritchett when we lived in Orlando for many years. I’d qualify her as a ‘serial dispatcher’ basically just dispatching you to various specialists for anything and everything. She was nice a couple of times but mostly was getting aggravated when I asked inquisitive questions about her diagnosis and my health, she always seemed defensive for some odd reason, almost like you had to just take what she was coming up with in 5 min and bounce… the last straw for me was when she said she didn’t remember that my wife was my wife after we’d been seeing her for many years because she ‘couldn’t see me with her’ since I assume am a black man and she is Latina? Lol In 2019!! Wild stuff. She’s just a bit angry and full of herself for some reason…. As for the staff they all bad and rude period.

I have been going to Dr. Pritchett well over 5 years now hands down the best primary care doctor a girl could ever have. Her and her staff is beyond amazing!

New patient? Don’t bother. I’ve been trying to get an appointment with her for a year and the time remains the same, 3-4 month wait for new patients. She has exceptional reviews which is why I keep trying but honestly, I’ll be dead in 4 months waiting to be seen smh. For advent health to be the largest medical group and they make you wait this long to see someone is disappointing.

If I could leave -100 Stars I would. First my kids have been assigned to this doctor since September of 2020 and have yet of as today September 21, 2021 to get an appt to see her. Four kids by the way. Every time it says they're not accepting new patients and I have made multiple appointments and they've been cancelled on me due to not taking new patients even went to an appointment and then was told that morning, with my kids, that they are not taking new patients. Total waste of my day as a working mom. NOW. Just today I called with an Emergency. Just needing a referral because my youngest has broken her arm. She has displaced both her ulna and radius and all I needed was a simple referral so she could go to an orthopedic surgeon and I could not get that because the doctor was not in nor would they let me see anyone else. Nor would they help me because now they're not taking my insurance so I was told I need to call elsewhere then I'm hung up on. This place is horrible. I can't believe anyone takes their child or adult of any age here.

Dr. Pritchett is kind and thorough, but the scheduling staff are not very helpful sometimes. I typically wait for two to three months or I'm told to go to urgent care for health concerns. I recommend Dr. Pritchett 110%, but I find it too hard to make appointments.

Love Dr. Pritchett and her staff. My wait was short and everyone was extremely nice and professional. The only issue I have is with their online appointment system - it doesn't connect with their internal system or something you you think you have an appointment when you really don't. It's better to just call to set the appointment. Other than that all is EXCELLENT!

Dr. Pritchett is great. She's very personable and down to earth. Her office is great about getting you seen quickly. I'd definitely recommend her to others.

Dr.Pritchett is a good doctor. I just moved with her 3 months ago as my family doctor. The staff we really crazy ,I called to schedule a sick visit , the front desk said she doesn't have any open appointment till one month,that Wes the craziest thing I had ever heard

i just had my first appointment with Dr. Pritchett today and she was such a pleasure! In a time when most people complain about being rushed out the door by their primary care physicians, I was delighted to find a doctor who really seems to enjoy learning about her patients. I never felt at all rushed and she answered all of my questions. The wait time for an appointment was about two months, but she was definitely worth the wait!