Karyn Wiest's Online Review Report Card

Dr. Wiest is by far one of the most compassionate pediatricians my daughter has had throughout the years. Not only was Dr. Wiest genuinely vested in my daughter's well-being, she is extremely knowledgeable in all medical conditions ensuring your child is getting the best possible medical care. We will miss her greatly, as my daughter is now 18 and will be transitioning to an internist due to her age.

I had a terrible experience here. Kelly at the front desk is great. However Dr. Weist is highly unprofessional, inappropriate and unknowledgeable. The office manager was uncompassionate. My first time here, I had an emergency and could not take my car, it broke down. I took my daughter off of school and had to take an uber. The uber got lost and I was 15 min late. There was not a soul in the office and they refused to take me. I explained what happened and they turned me away. They said they had no room, I asked to wait to speak to the manager. I waited 25 minutes. Within that time no Patient left and noone was in the waiting room. A patient comes in from outside and they took her. That whole time they could have seen my daughter. Next time I came, I arrived 15 min early with all of my paperwork ready, I told the Dr what had happened hoping for acknowledgment and empathy. Also l, I mentioned it was not just a regular appointment but for something more serious, they did not care. She seemed to make excuses but I figured let’s just forget about it. I did not feel I got a proper diagnosis. I said my daughter’s heart is racing and she just told my daughter to check her pulse. How are you going to expect a child to do that and not investigate if it’s something more serious? Next time I had an appointment for my other child, I arrived 15 min early and with all of my paper work ready. I was waiting almost 40 min. When the Doctor entered the room she did not apologize for being late. I felt compelled to say something since my kids had to go to school and I was turned away on my first appointment. My time is just as valuable. All of the sudden , the Dr. stepped towards me in a a hostile way scolding me in front of my child , she said “I had a hard morning! I was in tears earlier!!!! Then she stepped towards me and said “are we going to do this every time?!?!!!!!!!!” My daughter, husband and I were in complete shock. We all left very upset. My daughter said “that Dr is mean I don’t want to go back.” You should not leave from a pediatrician appointment for your child feel upset. I had a hard morning too when they turned me away, did I scold the Doctor and the staff? I was hoping the Dr was going to realize her behavior and apologize but she never did. Since she never had insight in the way she acted I brought it to the attention of the office. They said she had a hard morning, a medical professional does not take out their unstable emotions on a patient and their parents. They said they sent a letter but I never received one. I will not be going back. I waited for some acknowledgement before I posted this review but I never received it. I also left this post on google reviews and the office had the post removed along with another patient’s review who had a negative experience. So unethical.

Excellent Pediatrican who really takes her time to listen to parents and children. I love how she treats my teens with a lot of respect and as collaborators in their own health.

First we were taken to the room and instead of saying hi or how is your son doing the first thing that was said was take his clothes off . Felt like a fast food service instead of a child's doctors appointment. They proceeded to take measurements ect . Since ever time he has visited the doctor he can remember being poked with a needle for immunizations, so naturally he was wiggly and scared . The nurse tried to hold his hands very roughly so i stepped in and tried to hold him. She then grabbed his foot to take a measurement and screamed at him and said no .She said he had kicked attendant. I told her he didn't understand she said " he needs to understand". I needed to protect my child and told her i wanted a different nurse and did not appreciate her attitude. She got infuriated and got in my face in a very threatening manner. She said that it was her or nothing, I left with him and told her i wanted to speak to her supervisor. As we are leaving in the hall way she is seen screaming and saying to come back to the room and speak with the doctor when she had just said it was her or nothing. Another staff person put us in another room. It was then she said her attendant should be seen because he had kicked her. It was not in issue when it first occurred but until after we where waiting to speak with her supervisor. This staff person is very dishonest and manipulative she has no business in this field. The doctor has always been very good to us , but because of this nurse we will not be going back. The nurse always has the same calloused attitude when we go. Great doctor horrible nurse.

Incredibly unprofessional nursing and medical assistant staff, no patience for children with disabilities, snapped at my son. Very difficult to please in getting old records sent to them, they want it a certain way, their way. Not helping with referrals. Very unprofessional, released my daughters medical info on a post card & sent it. Refused to listen on phone, demanded access to an old therapist out of state for info they were already given, when denied they became forceful and demanding.

Receptionist is fine, but the rest of the staff is unprofessional, rude, zero patience, rooms are too tiny, they don't work with the patients, staff is on a power trip and if don't jump when they say or advocate for your child they will kick you out of the practice without warning.

We ended up going to this office due to a lack of options thanks to our insurance. The front desk staff were great, the doctor was even great, but everyone else... My son has PTSD, anxiety disorder, and now we're finding out that he might have autism, so he's got issues and can be a handful. The nurses and medical assistants at this office are horrible. They snapped at my son, made him cry, no patience and that was something that I had actually planned on speaking with the doctor about that and the fact that I ended up getting into an argument with one of her staff members who refused to take no when I withheld permission to contract an old doctor on the kids behalf, because that doctor had overprescribed and abandoned the kids without a refill, to force them into withdrawal from anti-anxiety medication. The other issues was them calling me once, leaving a message claiming that they'd been calling and I wasn't getting back to them rudely. They'd only called that one time, caller ID and call history help prove that. They then decided to send a postcard instead with the medical reason why they were calling for my daughter, releasing her medical information on the back of the card, which violates several of her rights. All this was going to be taken care of next week when I got a chance to speak with the doctor. However, I just received a certified letter that they were discharging my children from their practice because of "Relationship issues" or however they worded it. I have never had a problem with any staff member, been rude, or allowed my children to be rude. anywhere Because of their conditions they've had a great deal of therapists and doctors in their lives and never once have we ever been kicked out of a service, asked to leave, etc. This was just a shock, the unprofessionalism is just unbelievable. No call, no nothing, just a certified letter discharging the kids like that is just, wow.

I was running late for my appointment for the annual physicsl for my 2 daughters. Only 20 minutes as was first day of school. Called to notify but after 8 years was told had to cancel. Next appointment was in a month at same time. Secretary was inpatient and rude when was asking questions as concerned mom. This was second incident with staff. First time wad told came in at wrong appointment time and had to wait two hours until end of day even while waiting room was empty, in case soneone came in. Felt was being punished as a mom. After 8 years, ready to move on. Dont feel good or best care for my 2 daughters.

STAFF IS NOT KIND. FEEL LABELED. DR. WIEST NEVER ADDRESSED COMPLAINT WITH OFFICE MANAGER. AFTER 8 YEARS, DONT CARE FOR DAUGHTERS AS A PEDIATRICIAN AND THEIR STAFF SHOULD.

My 2 year old doctor daughter has been seeing Dr Karen Wiest since she was newborn. From the beginning Dr. Wiest always brushed off our questions, and assured everything was ok. Being a new Mom, I thought maybe I was over reacting, especially since she was recommended to me by my AMAZING OBGYN.On my 1st unpleasant appointment, my daughter was about a year old. I took her in for a really bad cough and congestion. Even though my daughter was unable to sleep nor drink a bottle because she could breathe and coughed until she threw up. Dr Wiest assured she was fine. Over the course of two days my daughter began to run a fever of a 102, I took her back in and she was then diagnosed with bronchitis! Recently on my 2nd unpleasant appointment, I took my daughter in on a Friday for congestion, cough and FEVER, and once again Dr. Wiest sent me home, saying everything is fine and she has a fever because her body is fighting off a minor cold. In less than 24 hours my daughter became worse and was running a constant fever even with over the counter medicine to reduce the fever. Monday morning I found another doctor and got an emergency appointment who advised me my daughter had an ear infection and sinus infection. I am not a doctor, but I do not think a child develops such infections over the course of 24 to 48 hours! I will never go their again!!!!!