Marcy L. Keown, Dmd, Pa's Online Review Report Card
Marcy L. Keown, Dmd, Pa
5.0
Average Star Rating
301
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Marcy Keown's practice received 98.0% positive feedback, with patients praising the friendly staff, engaging and caring atmosphere, and the expertise of Kim. However, 2.0% of the feedback was negative, primarily citing long wait times and unhelpful billing support. Overall, the practice is highly regarded for its excellent care, yet it needs better time management and improved billing communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Marcy L. Keown, Dmd, Pa's Reviews
Kim, both doctors, and all staff have been amazing at every visit! We love this office for making my children feel comfortable and taking great care of their teeth.
My son is on the spectrum and needs sedation dentistry. We’ve done this here, and it was very smooth. Currently, we are coming in every month or so just to get him used to going. He’s making a lot of progress and the staff here is just wonderful. Ms. Elana & Dr. Marcy are both fabulous! My son’s check up today has really advanced with all of their care. I’m so thrilled
Had an amazing first visit with my 13 month old this week, everyone in the office was very kind and welcoming! Elena did her cleaning and did an excellent job, will definitely be back again!
We love coming here! Alexis was amazing today and Dr. Marcy is always so kind and gives her time and attention. We appreciate the team and the quality of care.
Broken xray machine , charged $500 for initial visit , $200 of which was for a panoramic xray on a broken machine . Orthodontist said they couldn’t use the xray which was blurry from the broken machine. Dentist said she didn’t need it for treatment anyways so not sure why it was done other than for money. She did do a good job restoring a chipped tooth and was nice to talk with.
The office is the best. From the receptionists, to the hygienists to the doctors! They are super accommodating and very helpful to answer any questions and to schedule for future appointments. I’m in and out it really makes going to the dentist for my children very easy. Kim helped us today and she was very nice and efficient! 10/10 recommend
Everything about this office is five stars! From Erin answering the phone and returning your calls, she is the absolute goat! I called this morning with a little emergency for one of my children and she got the communication and photos back to the Dentist ASAP. She was absolutely amazing with me and spent the whole morning off and on the phone with me. When we got to the dentist later in the afternoon, Dr. Marcy is an absolute gem as well! The staff in there are all super kind and they have a little check out area that the kids absolutely love because they can pick out a little trinket. I will never go anywhere else until I absolutely have to! I love this office! They give off beach vibes in the lobby and play awesome movies while you wait AND when you are laying in the chair.
I have been overdue to leave a review, my kids have been coming to see Dr. Keown for 10 years and they love it, from the front desk, the assistants and the dentist they are all best. Today my son got his first filling and Kimberly and Dr. Kristin did I an amazing job, they took their time to make him feel comfortable. I totally recommend this office to anyone looking for a pediatric dentist.
Incredible practice. Oral hygiene is of the utmost importance to our family. We’ve maintained a strict brushing routine with our 3 year old son established during infancy. A routine office visit for a neurotypical person may be an extremely difficult task for someone on the spectrum. Each member of their team has shown significant sensitivity to our son’s unique needs as he is neurodivergent. They are true professionals. 10 out of 10.
Had such a great experience during my child's filling visit today! Kimberly out my son as easy from the beginning and Dr Kristin came in right away to get the work done. They were fast and gentle and my son loves coming to the dentist
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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