Orlando Health Arnold Palmer Hospital For Children's Online Review Report Card

OHAPH were superb in my son's care. Every person that came in contact with my son were highly trained, kind, understanding, professional, answered any and all questions accordingly, explained any and all procedures pertaining to my childs care and comfort, and had overall great enthusiastic energy. The staff were soft spoken and understanding to my son's fears and tears which makes all the difference in the world when a little one is scared and in pain. Thanks OHAPH for all you do!!

Worst experience ever. This is the first time and I’m so disappointed. I had an appointment with my 2 year old son for sleep studies. The nurse was really unprofessional. I know we are going through a tuff time. First did not explain the procedure. Does not have that charisma to work with children. My child did trust her at all and it was difficult to start the test. Then when it was time to remove the leads she rip them off marking my child face and body. Her words was “ I was try to do it nicely but you don’t let me” I was so upset. How you going to treat a 2 year old that way. I work in the field myself and I make sure I treat patients like I would like to be treated.

My son had an outpatient procedure and it went great! The entire staff/team from valet, to security, to getting the ID, billing, check-in, registration and the day of activities with the check-in, nurses and physicians was flawless. They were comforting and reassuring. They were prepared and I love that they have access to a shared medical record technology platform to get records from other hospitals. For medically complex patients like my child, it makes a difference. Thank you everyone for giving me the confidence in our medical providers locally! Outstanding job to the entire team!! 👏👏💯💕

Love the nurses and doctors here today is our fourth day here and they are taking great care of me and my son they are the best children's hospital I been to yet my 9month old loves the staff and I do too thank you to ALL the staff on the second floor and the 5th floor for taking great care of my son since he's been here

Had a great experience my daughter had a procedure and unfortunately I was unable to be there, Fortunately her father was there and called every step of the way so I can talk to all the Dr’s and nurses and they were AMAZING in caring for my daughter, It really meant a lot to me just to be able to talk to them.

I want to thank Molly, RN in the ED for being so attentive and caring with my daughter this weekend. I truly appreciate it. On the way home, she expressed, "that nurse was so patient and kind". So if you are not told enough, your compassion doesn't go unnoticed. Thank you😊

Excelente lugar para la atención médica de tu hijo!

Wonderful place. Go out of way to help. We are from out of town. We were late for our appointment. They went out of way to help and still get us it. The whole staff was wonderful. They go out of there way to make my four year old grandson comfortable and happy. So happy with Arnold Palmers.

Our quality of care from registration, to the transport, the nurses, the doctors, the food service and the cleaning service to discharge was exceptional! We spent 24 hours at Orlando Health, mostly at Arnold Palmer Hospital for Children, and everything was efficient and do I dare say, enjoyable? If a hospital could feel like a hotel with full room service and a personal concierge, this was it. We felt like we were a priority and we felt heard and respected. Everyone was happy to do anything to make us comfortable. Top notch. Thank you from the bottom of my heart for taking such amazing care of my son! Thank you especially to nurses Jeremy, Alexia, Dr Plumley and Dr Levy.

Had a great experience, with my granddaughter and her procedure.