Southwest Orlando Eye Care's Online Review Report Card
Southwest Orlando Eye Care
4.6
Average Star Rating
979
Total Reviews
74
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Southwest Orlando Eye Care received 89.6% positive feedback, with patients praising the doctors' professionalism, knowledge, and compassion. However, 10.4% of the feedback was negative, citing disorganized administration and poor customer service. Overall, while the practice is appreciated for its quality eye care, it needs better time management and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Southwest Orlando Eye Care's Reviews
In town on vacation and needed a doctor. I was worked in the same day. The service was exceptional.
The staff and Dr. Marx are the best! The staff is professional and kind and Dr. Marx genuinely cares about your eye health. He educates and explains without making you feel rushed which I very much appreciate. Hope to see him for all my future visits. Thank you all!!!
This is a fantastic eye care office. I have been a patient there for years. Mostly routine stuff. Never disappointed. Dr Nowell has built a very fine staff. Very friendly. Nice and smooth. Turned out at the last visit I had an acute urgency. They bent over backwards, after hours, to make sure that it was properly taken care of the very next day by the ophthalmologist. Likely saved me from some serious eye damage. The whole team is very professional, knowledgeable, and the customer service is beyond to compare. I highly recommend this eye care office.
Dr. Marx was extremely thorough and took the time to explain and educate us. The care provided was excellent and the auxiliary staff were professional, efficient and helpful. Thank you so much for a wonderful visit!
Very professional and informative.
Highly recommended!! Great service and staff!! A+A+
Excellent staff, up to date diagnosis equipment. Highly recommend this office Doctor's and staff. Good reliable and flexible on-line scheduling.
I went back to get the same frame. Unfortunately not found, but I get a beautiful pretty frame that i want to wear them all day!!!!
I am an out of towner, who was a walk in with a bad eye irritation. The staff was able to get me in ASAP. It wasn’t a long wait for being a walk in and I was treated professionally and without any issue!
Dr. Nevada made me feel safe, seen, and heard where other doctors have dismissed me. He is amazing!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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