Spencer Hiller's Online Review Report Card
4
Average Star Rating
3
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
Yes
Medical School
OTHER
Graduation Year
2014
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Spencer Hiller does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
WebMD
Yelp
HealthGrades
Facebook
RateMDs
Vitals
List of Spencer Hiller's Reviews
I'll give Dr. Hiller 5 stars for his personality and his great work, but if I can give zero star to his staff I will do. 2 weeks after my surgery I'm in pain and bleeding and I'm trying to get help from the medical team for 2 days I called the office 7 time, left massage with my concerns and still getting no advice from them. I'm very disappoint and sad to receive this kind of service from health care providers. I hope someone call me before the weekend.
Reviewed On Google
Dr.Hiller himself is amazing at what he does. He was considerate and seems passionate about doing the right thing for his patients. However, a large majority of staff in his office do not care. I have been hung up on, incorrectly scheduled, put on mute as soon as the call is picked up and then left on mute with no answer, and now that I’m having issues post procedure recovery, I have been waiting two days for a scheduling call that was promised over message in the advent health app directly to his office. It is known that my surgery is still bleeding frequently 9 days later, and I was told I would be reached out to two days ago yet still have not been contacted going on the third day. You cannot reach out for available times to attempt to schedule your visit, you need to hope one of the employees wants to do their job. Sadly the impression I’ve gotten over the past month is that they do not. Long story short: this has been the worst customer service I’ve ever experienced but it’s from a health care provider, the only ones I actually expect to provide at least decent customer service. My surgery's healing is worrying and still bleeding frequently 9 days after surgery and I cannot manage to get any help.
Reviewed On Google
Considerate of your concerns and empathetic. Well adept in his field of study and is intelligent, thank you Dr. Hiller.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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