Waleed Bolad's Online Review Report Card

I give 2 star to the staff, they smile when you get there and a few of them are friendly and because of the staff I thought the doctor was a good one . The doctor really doesn't pay attention to the patient.No blood test of anything like that but he prescribe lotions that can destroy your liver as soon you use it. And the practitioner is the same , she is worse than him. That's why I stop going to their office. I am very sure that people who give them 5 stars are friends and employees. But God there and experience yourself.

I am very disappointed with the scheduling system of this office, I called to make an appointment for my husband months ago and had been calling every month to see if there were any cancellations because of the pain he has been feeling and nothing available, so 4 days before the appointment they message my husband to confirm which he did. On the morning of the appointment they call us to say that the doctor is out of the office for the next 2 weeks and that we would have to wait if there is a cancellation to accommodate him. The receptionist said that all she can do is message her manager to see what can be done. I find it very disrespectful to cancel appointment’s the same day as if we patients don’t have jobs or schedules of our own.

I can't believe to make an appointment for a new patient need to wait for 10 months to make an appointment, very disappoint

Can't see a new patient until Jan 2023.....seriously?

Been going here 5 years. Excellent Doctors!! Excellent Staff!! They listen to your concerns. I feel well taken care of .

Had been a patient for years. Attitude has always kind of been it’s fibromyalgia and other type of doctor could handle it. He has even stated that. Was given multiple medications initially which ended up causing stomach ulcer and really didn’t help anyway. Recently needed another appointment because I was having newer symptoms and had to wait a month to be seen. The whole office was chaos that day. Dr Bolad overtalked me and would not listen to any of my symptoms past the very first thing I said. Said symptoms were “conflicting” but he didn’t listen and kept over talking so he didn’t get full picture. Did not take notes, review medical information or ask about other possible health issues or current meds and prescribed me new medication. When I got it filled at pharmacy, new medication was not supposed to be taken because of interactions with other meds and upcoming procedures. Ordered special labs but did not sign order so I had to go back to office for it to be signed. If he would have taken the time to actually listen, other labs would have been ordered based on symptoms and I would not have needed to wait until a follow up 2 months later to have them ordered and I wouldn’t have been prescribed the new medication. I was upset from this visit and faxed a letter to his office the next day. Person I spoke with said they got letter and would put it on his desk and I would hear something back. Never did. At follow up with Alissa (she is wonderful), I was still upset and let her know my concerns and gave her a list of symptoms. Since I was vocal about the last bad appointment at checkout, the office manager called me after I left saying that I was being “threatening” because I told her dr Bolad needed to stop over talking patients and actually listen and I would be telling him off if he didn’t listen next appointment. Was told that the person who handled faxes was no longer there so I guess he never got my letter. Office manager acted as if I was the problem since I was upset and frustrated because the doctor wouldn’t do his job properly. This was the last straw appointment with this office for me anyway because I was tired of no one answering phones or returning calls, having incorrect information entered in my medical records that they refused to correct and not being listened to. Today I received a letter from his office discharging me as a patient. Apparently he doesn’t want to be criticized or be accountable for his poor practice.

Quick and polite service. Dr Waleed Is very knowledgable in his field and very kind, the facility is clean and pleasant.

I truly recommend they are the best !

I have been here several times now and the entire staff, Dr. Bolad and LPN Alissa Ledgerwood have all been great! They listen to you and your concerns and genuinely care to help you get better. Great communication, Great care and follow up results! Clean location and easily accessible.

Excelente equipo de trabajo, las chicas muy profesionales y el Dr tiene unas manos bendecidas.