Waterford Lakes Dental's Online Review Report Card
Waterford Lakes Dental
4.6
Average Star Rating
916
Total Reviews
47
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Waterford Lakes Dental received 90.3% positive feedback, with patients praising the professional and friendly staff and thorough consultations. However, 9.7% of the feedback was negative, primarily citing unaccommodating service and poor customer care. Overall, the practice excels in patient satisfaction but should improve responsiveness to unique patient needs.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Waterford Lakes Dental's Reviews
This place is so awesome, i never found a dental office that would take time and make sure that i have an healthy teeth, the Vietnamien girl she is top of the line , i always looking forward to my next visit, good job y’all.
Reviewed On Google
Unreliable service I have been in this office for a long time they are not transparent with the billing and the last the last time I was supposed to go there they cancel my appointment no notes provided, I wasn’t offered any accommodations or apologies, the front desk lady just ask me to reschedule, this is unacceptable because they wasted my time and gas very bad service since they change office and staffing
Reviewed On Google
Dr. Marte is extremely easy to talk too. Uses new technology to help understand overall oral health needs. Scheduling is easy with timely reminders.
Reviewed On Google
The staff went out of their way to make me feel welcomed and comfortable. They explained to me everything they were doing. I would recommend this dental office to everyone.
Reviewed On Google
Thank you so much for the professionalism, kindness and taking care of my dental needs. Dr. Marte', DA Luz and Receptionist Kiersten were absolutely wonderful. Unfortunately, I didn't get the names of the people that assisted me with my payment, but they were all fantastic, as well. Sincerely J. Meadows, HMC/PA USN Retired.
Reviewed On Google
Great work
Reviewed On Google
Best Dental office in the area. They are knowledgeable, great to work with, and my oral health has improved greatly since visiting.
Reviewed On Google
My experience has been amazing!
Reviewed On Google
I'm grateful to Dr Marte for being so accommodating and kind. I lost my tooth in my travels and she helped me out and made it such a pleasant experience. I highly recommend coming here, the staff is always wonderful and I never feel embarrassment or shame.
Reviewed On Google
Very professional and friendly.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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