Women's Health Specialists Of Central Florida's Online Review Report Card

Oh my god!!!! Does anyone ever answer the phone???!!!! I have one very simple, but important question, but for the life of me I can't get through to a human being. The doctor is FANTASTIC (5 stars), but please get some more polite front desk staff, please...as a matter of fact, forget the rudeness, just please get someone to answer the phone for heavens sake.

Changed my appointment's time without asking or calling. It was first set to april 8th 1:45, then changed to april 3rd. I got there at 1:30, after 30 minutes waiting someone told me my appointment was rescheduled to 2:30, and I did not know. I still waited and was only called at 3:00. Besides all that stress, the receptionists are very rude. Absolutely no compromise with time at all.

Thank you for all, because she take care to ear me and keep me. Thank Doctor.

Absolutely horrible.

Nothing new compared to what everyone else is saying. The clinic I visited doesn’t even have a working phone; you get a robot greeter and the call hangs up on your after less than ten seconds. I had to call another location to even speak to someone about medication following a routine visit. They said they would fill it with no problem, but evidently nothing was done, because my pharmacy has no record of it. I can’t even call back to ask them to actually place the order, because now the second location hangs up the call after thirty seconds of hold music. One call didn’t even have hold music; the office employee simply rejected the call after I pressed 1 for “returning patient.” I guess they were sick of me trying. I trusted this clinic after a move and I wish I hadn’t wasted my time and money. The actual physician was kind and professional, so I really don’t understand why so many people have had issues with the office staff. I can only assume that the doctor doesn’t control who is hired. I would go back to her if not for the fact that no one takes care of the phones or client orders.

I love the service of the Doctor but those phone horrible 5 star to the doctor one star to who ever is in charge of the phones

Pleasant experience, employees are very professional.

They cancel your appointment and don’t answer the phone or answer and hang up. There is no voicemail box.

FIRST OFF- they DO NOT answer the phone. Oh my gosh. You will be routed straight to on hold music then the call with drop. The excuse is they are “very busy” which is a lie. How can no one ever answer the phone ? I’ve called this office so much it’s annoying. I’ve been going for a while but have became frustrated due to them over charging me all the time. EVERYtime I ask them will this be covered? Or I inform Them I don’t want any tests done that will be extra.. boom months later I get A bill from a lab company. Not answering the phone is SO frustrating especially when you’re trying to quickly set an appointment. Then the fact they have tried to rob from me more than 3x is just why I am Officially done with this office. Horrible horrible.

A return just after SIX MONTHS! This is a tourist trap! I chooses this clinic because the Dr Wendy Quirino speaks Portuguese and it could facilitate to read previous exams. After waiting for her to greed every single person on the hallway, kissing and hugging, I briefly saw her. Went to the front desk, they told me returns, just in six months! So this is a ethical problem, because by that time you could just died! So I did not schedule nothing. After six months, I start to receive text messages from a company saying I won money. At first I thought it was another scheme out there and just ignored. So the messages were everyday until I decide to call it back. They told me I owned the $237 for the visit, even after paying the copay. I call them, they told me they have being sending letters to a place without my apt number on it!!! So I told them to send to the correct address. Nothing happened. Finally they send it by email, with the apt number missing again! I called my insurance a Anthem n it was in vain! I paid the $237 and now I reviewed a letter that I have a Notice of Data Breach! This company it’s after money , the staff, are rude and UNPROFESSIONAL. They could called me, but choose to send it to a collection agency. Stay way if do not want you SSN to end up on a scam business!