Yassar Chakfe's Online Review Report Card

I suffer from a chronic pain disorder called Trigeminal Neuralgia. It is known to be the worst pain known to a human being. The first visit put me in extreme pain and I was treated like my illness was all in my head by the office staff. The doctor, Dr. Chakfe, confirmed I have Trigeminal Neuralgia and agreed with the Chief Neurosurgeon at SHANDS that diagnosed me and also performed my brain surgery. I should note, my disorder is also called the suicide disorder because many people have taken their lives due to the extreme pain. Stress, loud sounds, and harsh light are all triggers. Knowing this, they still didn't care how much pain I was in and how much of it was being caused by them. A year later, when I asked a new office manager to assist me in completing a form that would drastically improve my life, she dismissed me and refused to help. After pleading with her that I need help and providing evidence that many neurologist have completed this same documentation for other patients, she said her office could not. This is when i realized that NOT ONLY DOES THIS OFFICE HAVE HORRIBLE PROFESSIONALISM, but they DO NOT CARE ABOUT THEIR PATIENTS EITHER. Though my disorder is life threatening, they did not treat me like a person in need of medical assistance, but rather as a dollar sign. To this day, I have been messaging the office requesting copies of my medical records so that I could transfer to a different Neurologist, yet no-one wants to help me with this either. It's been months and no response. I've spent numerous hours on the phone trying to reach someone, but they will not pick up. I have messaged them through the portal and they have failed to answer. I thought medical professionals were supposed to help patients? OR send you to another professional that can? Sadly it looks to me like they are just LOOKING FOR A PAYCHECK and NOT LOOKING OUT FOR THE WELL BEING OF THEIR PATIENTS. I now understand why THEIR RATINGS ARE SO LOW. DO NOT TRUST THEM WITH YOUR LIFE.

I suffer from a chronic pain disorder called Trigeminal Neuralgia. It is known to be the worst pain known to a human being. The first visit put me in extreme pain and I was treated like my illness was all in my head by the office staff. The doctor, Dr. Chakfe, confirmed I have Trigeminal Neuralgia and agreed with the Chief Neurosurgeon at SHANDS that diagnosed me and also performed my brain surgery. I should note, my disorder is also called the suicide disorder because many people have taken their lives due to the extreme pain. Stress, loud sounds, and harsh light are all triggers. Knowing this, they still didn't care how much pain I was in and how much of it was being caused by them. A year later, when I asked a new office manager to assist me in completing a form that would drastically improve my life, she dismissed me and refused to help. After pleading with her that I need help and providing evidence that many neurologist have completed this same documentation for other patients, she said her office could not. This is when i realized that NOT ONLY DOES THIS OFFICE HAVE HORRIBLE PROFESSIONALISM, but they DO NOT CARE ABOUT THEIR PATIENTS EITHER. Though my disorder is life threatening, they did not treat me like a person in need of medical assistance, but rather as a dollar sign. To this day, I have been messaging the office requesting copies of my medical records so that I could transfer to a different Neurologist, yet no-one wants to help me with this either. It's been months and no response. I've spent numerous hours on the phone trying to reach someone, but they will not pick up. I have messaged them through the portal and they have failed to answer. I thought doctors were supposed to help patients? OR send you to another professional that can? Sadly it looks to me like they are just LOOKING FOR A PAYCHECK and NOT LOOKING OUT FOR THE WELL BEING OF THEIR PATIENTS. I now understand why THEIR RATINGS ARE SO LOW. DO NOT TRUST THEM WITH YOUR LIFE.

I suffer from a chronic pain disorder called Trigeminal Neuralgia. It is known to be the worst pain known to a human being. The first visit put me in extreme pain and I was treated like my illness was all in my head by the office staff. The doctor, Dr. Chakfe, confirmed I have Trigeminal Neuralgia and agreed with the Chief Neurosurgeon at SHANDS that diagnosed me and also performed my brain surgery. I should note, my disorder is also called the suicide disorder because many people have taken their lives due to the extreme pain. Stress, loud sounds, and harsh light are all triggers. Knowing this, they still didn't care how much pain I was in and how much of it was being caused by them. A year later, when I asked a new office manager to assist me in completing a form that would drastically improve my life, she dismissed me and refused to help. After pleading with her that I need help and providing evidence that many neurologist have completed this same documentation for other patients, she said her office could not. This is when i realized that NOT ONLY DOES THIS OFFICE HAVE HORRIBLE PROFESSIONALISM, but they DO NOT CARE ABOUT THEIR PATIENTS EITHER. Though my disorder is life threatening, they did not treat me like a person in need of medical assistance, but rather as a dollar sign. To this day, I have been messaging the office requesting copies of my medical records so that I could transfer to a different Neurologist, yet no-one wants to help me with this either. It's been months and no response. I've spent numerous hours on the phone trying to reach someone, but they will not pick up. I have messaged them through the portal and they have failed to answer. I thought doctors were supposed to help patients? OR send you to another professional that can? Sadly it looks to me like they are just LOOKING FOR A PAYCHECK and NOT LOOKING OUT FOR THE WELL BEING OF THEIR PATIENTS. I now understand why THEIR RATINGS ARE SO LOW. DO NOT TRUST THEM WITH YOUR LIFE.

Dr. Chakfe is not the most friendliest Doctor. Didn't answer questions in a professional way. His staff is so completely unprofessional, and very rude and very know it all. They didn't even send my blood test results to my primary doctor and looked at me like...Why?? My primary doctor was so surprised that they didn't share this. Would never recommend this office to anyone!!! There are plenty of other Neurologist out there and make sure you check the reviews.

I have been a patient of Doctor Chakfe for almost a year and and I am greatly improved. Easy to talk to and I have full confidence in his treatment. His staff is friendly, professional and easy to communicate with. They called me to check on me while I was in infusion treatment. Very much appreciated. I also like the patient portal.

Dr. Chakfe is a well caring doctor. I been his patient for over 5 years and before I met him I saw 9 different neurologist. Dr. Chakfe was the only one that was able to suggest a medication that will help me with the spasticity I get after my stroke.

Dr Chakfe is awesome. He listens to what you have to say and has help me with my anxiety issue. The Staff is very helpful and courteous... Highly Recommend Dr Chakfe

My mother has been seeing Dr. Chakfe for quite some time now. The doctor is not the problem, his staff is! The medical assistants are incompetent, rude and unprofessional. They have no knowledge of certain diseases.. which is fine, but if you are ignorant of certain diseases they should refrain from their opinions. They should stay in their scope of practice and practice their social skills.

i didnt have a chance to meet with dr. Chakfe , the staff canceled my appt , never called me nor reach out to me by email. I went in office. , the day i had appt, the person at front desk was extremely rude . then called me that evening and was even ruder . i am taking my business somewhere else . i am a stroke victim , and already going , through enough stress , finding rides . No one should have to deal with that behavior .

I finally found someone for my son whom I am comfortable with. Attentive, knowledgeable, caring. Took me 4 years thank you Dr.Chakfe you're a rear find.