Trinity Eye Associates's Online Review Report Card
Trinity Eye Associates
4.8
Average Star Rating
441
Total Reviews
29
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Trinity Eye Associates received 95.5% positive feedback, with patients praising the professionalism, thorough care, and friendly staff. However, 4.5% of reviews were negative, primarily citing billing issues and customer service challenges. Overall, the practice is commended for its expert care, yet could enhance administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Trinity Eye Associates's Reviews
Trinity Eye Care is simply the best!! From the front staff to the assistants, and both doctors, a husband and wife team, they are incredible! They make each patient feel like family and take time and pay attention to the Linda a whole. I can’t imagine my family going anywhere else.
Reviewed On Google
Love this place! Dr. Don Ellison is one of a kind, along with his staff :) Exceptional customer service with great products and prices! The eye exam process was smooth and the staff are very knowledgeable. Warm/friendly environment. That's what I love the most :) Definitely recommend!
Reviewed On Yelp
Always a great experience when I have an appointment with them. So friendly, no wait times, and very professional
Reviewed On Google
I had another excellent annual eye exam appointment with Dr. Don and his staff today! Dr. Don was very professional, knowledgeable and answered all of my questions. Thank you Dr. Don!
Reviewed On Google
I have used Trinity Eye Associates for my eye care for the last 4 years and am very satisfied with the care and service I receive from them. Dr Ellison is very thorough in his explaining the different tests and the results. I would recommend them to anybody who is looking for an eye care service.
Reviewed On Google
This place is awesome! Dr Don and Dr Jill and the staff are amazing. After moving to the area from Ft Myers I needed an eye doctor. I thought I would give Trinity a try. I was impressed on the first visit. They explained everything thoroughly and answered all of my questions. My last eye doctor which was a very large company with a very fancy new building didn’t really have the technology and updated equipment that Trinity has which seems weird since they had this huge beautiful building with a very large staff. It seemed that they just wanted my money and customer service for the most part was not very good. Trinity Eye Care has great customer service and I highly recommend them!
Reviewed On Google
I’ve been seeing Trinity Eye Associates for almost 25 years and EVERY visit is thorough and warm. The staff is exceptionally knowledgeable and professional. The office is very well run and everyone has a great attitude. It’s always a pleasure when I visit them.
Reviewed On Google
The personal treatment I get from Dr. Jill and her staff at Trinity Eye Clinic is a welcome respite from the ever growing and maddening processing I experience from many professional service providers. I am treated as a person not as a number. And further, Trinity Eye is at the leading edge of treatment for dry eye. I am obviously a fan.
Reviewed On Google
Have been a patient for many years. Dr Don and Dr Jill are the absolute best; competent, kind, personable, professional, caring. Same goes for the staff. HIGHLY recommend their services!
Reviewed On Google
Great service by knowledgeable professionals.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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