Burt Greenberg's Online Review Report Card

Horrible experience! I reached out to Dr Greenberg about a fraxel procedure. First off, Dr Greenberg doesn’t do the fraxel procedure, an esthetician named Liz who graduated from the Brittany Beauty Academy in March 2019 does lol. They did not mention that on the phone. Greenberg wasn’t even in the building. Greenberg uses his machine, his name and his nice office and Liz from there Beauty Academy does the Fraxel procedure, and she’s not very good at it. The fraxel machine Greenberg has is the 1927/1550 dual. Liz tells me she’s going to set it for fine lines and do the procedure at the 1927 setting, actually the 1927 setting is for pigment and the 1550 setting is for lines or scars. So right off the bat I know she doesn’t know how to operate the machine. Now weeks out from having it done I have major hyperpigmentation and my skin looks so much worse then before. All she did was apply a massive amount of heat under the skin that caused damage. I got a slight crust that came off after 2 days and now almost 2 months out my face is still red from all the massive heat she put into my face because she doesn’t know the proper settings. An ablative full-field CO2 laser would leave someone red for this long not fraxel when done correctly. I’m now being treated by my dermatologist who was astounded by the amount of redness and hyperpigmentation i have. I’ve had the procedure done several times in the past, but this was my first and last time with Liz. My skin looks rougher and worse since allowing her to do this procedure. All sun spots still here, some ever darker now. Hyperpigmentation all over! Texture worse, and red….I’m not talking rosary pink cheeks. I would not go again, even if it was free. Don’t be lured in by Specials, and given a false sense of skill based off friends writing reviews. Horrible experience! It’s unfair practices, Greenberg using his name as a Plastic Surgeon while having someone from there Beauty Academy preform the procedure. Actually based on state law and code of ethics, Laser use must be performed under the “direction and supervision” of licensed physicians. An aesthetician can fire a laser only for the purpose of hair removal. If you’d had issues like I’ve had, consider contacting an attorney.