Md Now Urgent Care- Donald Ross's Online Review Report Card
Md Now Urgent Care- Donald Ross
4.1
Average Star Rating
83
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
MD Now received 74.7% positive feedback, with patients praising the caring staff, clean facilities, and efficient service. However, 25.3% of the feedback was negative, primarily citing lack of proper diagnosis, unprofessional front desk staff, and inconsistent operating hours. Overall, while valued for its friendly atmosphere, it needs better administrative processes and reliable diagnostics.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Md Now Urgent Care- Donald Ross's Reviews
Extremely helpful and caring staff. Thank you so much!
Wonderful care and service from Nephy, Cece & Jared. I was in and out.
Excellent service!
Very quick and efficient visit! Great and friendly staff!
Fast and efficient!
Just came on here to say my experience when I got checked up on a couple days ago was really nice and I felt very appreciated, at the front desk Nephy and Tiffany was really on top of things and she was super nice to me I really appreciated them ((:
The BEST place, the BEST staff! We had the best experience! There was barely a wait, they even had bottles of water for you in the fridge! Francisco was so friendly & all the other staff were also! This will be my #1 go to for urgent matters!
Visited today for my daughter. Had an awesome experience. Everyone was very friendly, and thorough. Best MD Now experience.
The guy at the front desk was entirely rude and annoyed by my presence from the second I walked in. I don't know if he was busy watching his soap operas or what was going on because the entire time I was there I was the only patient and he was still thoroughly annoyed. He sent me 5 mi north to another MD now to get my chest x-ray only for me to arrive and find out that they can't do chest x-rays there. So when I called to ask him why he did that unbeknownst to him on speakerphone instead of taking responsibility for his mistake and apologizing he went on to badmouth the staff at that location who hadn't done anything wrong but it was suddenly their fault instead of his rude people is all I've encountered in the six different MD nows I've have had to go to. When this chest x-ray is over I will never never never trust this business to get anything right. I haven't seen yet a person working at any of these front desks. That is even slightly nice. They are all so upset to be there. I don't know why they just don't quit. I've never seen staff at multiple locations try so hard to find a way to not treat a patient and NOT take my money. I'm thoroughly confused as to how this business stays open. However I will say each nurse and doctor I have encountered have been very pleasant.
Check-in was reasonably easy, wait was short and the care I received was excellent and efficient.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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