Prabhavathi Viralam's Online Review Report Card

IF you can get someone to answer the phone, it's not bad depending on who you get. When your doctor tells you that you need tests done at another facility, DON'T expect that to be done unless you call them to remind them...if you can get through on the phone. If you need bloodwork, call Quest or wherever you have it done FIRST. Chances are your order is NOT there. And don't wait until the last minute to call for refills. I was a week without an important medicine getting refilled because "they are very busy and don't always have time". 🤬

Been with her for over 20 years She is absolutely fantastic. And she listens to you.

17 Years and still loving her! Fantastic doctor, best in class, but since joining ClareMedica, her Referral girl is dangerous to your life and health. Switching to different plan without Fran!

I picked this Dr. as my PCP because of her rating. On my first visit I was snarled at and treated like a crap. This is one of those arrogant doctors who went med school long before the internet was created. I changed my PCP to different Dr. next day.

She is careless with prescriptions and does not take precautions based upon age and warning labels placed on dangerous prescriptions that follow with horrible side effects. She refused to sign my mothers death certificate even after knowing she was directly responsible for her death because of her irresponsible unprofessional advice.

The doctor is very sweet and caring BUT her staff is immensely INNEFFICIENT. After weeks of calling and leaving messages to schedule an appointment without any return, I gave up and found another doctor. Twice I asked for medication refill and blood work order only to arrive at the pharmacy and quest diagnostics and have nothing sent from the staff to them. Both times I called the office and they affirm having sent it; both times, the two different locations even reassured me absolutely nothing was sent by the doctor’s office. My last voice message I mentioned having strong muscle pains (usually a side effect of my meds), and asked to see the doc...I guess they don’t care because they never returned. That was the last draw.

I have enjoyed seeing Dr. Viralam for several years, as have my two daughters and husband. It has been easy to schedule appointments, and more importantly, it is easy to talk to her about personal medical problems and issues.

Good overall, doctor has a lot of experience & is trustworthy

My experience with dr.viralam was very poor. She is inconsiderate and unprofessional to myself and my family in times of need. She is not proactive. She is impatient. And she is borderline incompetent, as evidenced by my last encounter with her, where I called and saw her in office and described my current symtoms of abdominal pain, nauseaand vomiting etc. and I even asked her to check my blood work for gallbladder indications....she did not check my bloodwork and I had emergency GB surgery!

I have been a patient in this office for 15 years, Dr. Viralam, as well as her staff are kind and compassionate. They all take the time to listen to my concerns. I would highly recommend this office to everyone.