R. Neill Borland's Online Review Report Card

I was referred by my interest for suspected prostate cancer - it was confirmed but I was not a surgical candidate. I was treated with radiation (different practice) and hormones. If you wanted to talk to your Dr. Borland don't count on it. No patient portal access, do phone access, often phones not answered, messages ignored...on, and on. So after hormone treatment was concluded I changed doctors

I was referred to Dr. Borland by my interest be cause of rising PSA numbers. Diagnosis" Prostate CA - not good surgical candidate. Treatment" radiation and hormones. Cancer: gone (at least for now.) This is the most patient unfriendly practice I have ever experienced. No patient portal, no phone menu option to leave message for doctor, phones rarely answered promptly. If you are lucky enough to leave a message with someone don't count on prompt or eventual return call. Doctor's Excuse: can't hire enough staff- nonsense. Practice not designed to be responsive to patients.

Came to Dr. Borland after a negative experience from another doctor in vero beach. Dr Borland is a true professional with excellent bedside manners. He explained everything to me and thats the way everything went. I had two kidney stones in one kidney and he blasted them into sand particles. A stent was placed inside and removed later. Removal of the stent was what you would expect, painless and quick. I highly recommend this urologist.

Truly a great professional and good bedside manners. He explained everything and thats how things went. Two kidney stones in one kidney blasted into sand particles. Thanks Dr Borland

Dr. Borland spent a grueling 8 1/2 hrs. removing my cancerous right kidney and ureter. Four years later and I am still cancer-free. God Bless Dr. Borland. Few physicians work as hard for the best possible outcome. I adore him. Terri Williams

20 or so years ago my wife and all her friends referred me to Dr. Borland. She and her friends are all nurses and doctors. Most all these people had worked with or had been personally treated by Dr. Borland.Twenty years of treatment later I give him 5 STARS. I almost never write reviews and have little respect for someone who goes out of their way to try to hurt a professional reputation by writing a bad review. Their anecdotal complaints about having to wait 45 minutes for example are not helpful to someone looking for superior treatment and the physician that can best serve you. So for those of you looking for a great Urologist, here what I like about Borland: He listens. Amazingly intelligent (no surprise). Trained at Johns Hopkins Hospital. Board verified in Urology. Practicing in Palm Beach County for close to 40 years. Very very professional. If you have to wait to be seen, you can be assured that he is well worth the wait.

I highly recommend Dr. Borland. He has treated me for my kidney stones in a very professional and compassionate manner. He has done a great job listening to what is important to me and addressed my medical needs. Thank you Dr. Borland for your kindness and professionalism.

Reviews have consequences. I rated this with the same rating that I see here so as not to impact the score. I am 'shopping' for a urologist in the area and was given two names by my GP's office to check out. I do not expect perfection. But, when you see as many as 10 reviews with an average of three stars, that's a red flag for me. I rely on the gut impressions of the consumers who have gone before. The other name I was given has 20 reviews with 4-1/2 stars. Every office (even that one) seems to suffer with poor or spotty responses to the patient, which is a heavy factor in my book. But, this particular one seems to be outstandingly offensive in the public relations department. I thought that I would leave my comment so that this office would be aware of the consequences of getting a poor overall review, with the hope that a truly competent physician would realize the harm done to his practice for not watching the front-facing aspects in his office. That's fair, right? Moving on . . .

If you are considering Dr. Neil Borland for your urological problems, reconsider it for you or a loved one. He has no regard for his patients or his patients safety. He has no bedside manner. He is rude. He doesn’t believe you when you tell him your symptoms. You can truly tell he does not care about you. If you have a problem after hours you won’t get help. My pharmacist sent a refill request 3 times for a medication he had me on for years, and never responded. When I called and left a message twice, he never responded. I am not so much angry just ready to find another urologist, but feel I should warn others.

A NIGHTMARE! I was shown into an exam room and told to sit on the edge of an examination table and to undress. I was given a thin paper to cover “my privates”. The tech told me that the doctor would be right in. Forty five minutes later he finally strutted in. He inquired how I was feeling. I responded as well as could be expected having sat on the edge of the table for some forty five minutes. He said that it took that long for the numbing agent to kick in (yeah right). Funny thing I was never administered the numbing agent. He now administered such and left for another fifteen minutes. He finally appeared and completed the procedure. No explanation or anything. He had previously sent me for a CT Scan. I had brought ina disc with the results as instructed. He never had the courtesy or professionalism to discuss the results. Only after I inquired did he share his thoughts. He left for me to dress. The tech now appeared with a pill I asked what what the pill was for. She said just