Advanced Urology Institute's Online Review Report Card

Dr Regan is patient and methodical in all he does. Provides excellent service and medical care. Happy I found a Dr that is more interested in my health vice making a dollar. I highly recommend him.

This MD performed a nephrectomy on my father. He doesn’t apparently have standing post op care orders for his patients pain management. Then had the audacity to have an attitude when he was paged to correct the situation.I could state numerous other complaints about the quality of care, by him and Palm Coast Advent Hospital. The two stars is more than generous.

Carlos Rivera - 10/9/23On my first appointment with Dr Regan I was very impressed when he explained my condition and course of treatment. Dr Regan is extremely knowledgeable and I noticed that he  truly cares for his patients.I had surgery on 9/12/23 with Drs Regan and Bower. I was blessed and really grateful for having both as part of my team. Also, I'm grateful for the kindness received from the staff in office and at the Surgery Center.Blessings to all and thanks.

Dr. Dann is a disgrace !! He told my hubby he had many tumors in bladder; showed him someone else's scan. (While i was outside the door) I asked how many? He said sizeable amount. We left the place and went to yet another one (3rd one, same corporation in Leesburg, FL) and after UROGRAM (Dr. Dann was TOLD to take a biopsy, he did NOT). He has one tiny suspicious thing. that's it. Dr. Dann can retire, but the Military are on their way !! WAKE UP DOCTORS, you're surgery days are over LOVE OF MONEY is the ROOT of ALL EVIL. Military soon, all the W.H.O. docs.

My husband had an appointment today and I can say this was the worse customer service I have ever experienced. Had info wrong in computer and acted like it was his fault. Then kept asking the same questions like the answer was going to be different. I guess he was supposed to have paperwork sent to him and they didn’t send it and was told he couldn’t be seen until filled out. The blonde haired lady up front was rude. I was up talking to her and asking for a manger and instead of getting the manger, she answered the phone. I told her how rude she was. When you have upset patients you get a manager not answer the phone. You take care of the patients in the office first then answer the phone. My husband then got up and loudly asked for a manager again which was the 3rd or 4th time when the other lady said she’d get the manager. Manager offered to reschedule but we said no, gave her the paperwork back and walked out.I would not recommend this office to anyone. Horrible, horrible customer service.

sorry to hear that Dr. Dann is leaving the practice to retire....both my husband Frank and I have been his patient for many years and have appreciated his expert and compassionate care. We wish the best for him into the future.Frank and Cleo Banfi

Dr. Regan has a great "bedside manner". He is always so kind and thoughtful. He is very thorough when explaining the course of treatment. He's extremely knowledgeable and truly cares for his patients. I'm grateful to have him as part of my team of doctors.

Thank you Advanced Urology for your care. My visit to the emergency room for my first ever kidney stone was on APRIL 13th 2023. Calling the office 2-3 times to schedule my follow up appointment I was told that they would call me when they received the referral. Well they finally called me today, JUNE 12th, 2023, and all she kept saying was we just got the referral. No apology, no suggestion of looking into it. Nothing! I am beyond upset. I had to give 1 star to post but none are deserved.Addendum: I would like to say that my review is not a reflection of Dr Regan's medical expertise. He treated my mother and gave her excellent care. His staff is not doing their job and it unfortunately reflects on him.

Dr Melanagro is excellent! So is his staff. Makes sure you understand everything before you leave. These people complaining have no idea what they are talking about!

Extremely unprofessional