Charles Stein's Online Review Report Card

Very thorough, caring, and brilliant.

The doctor was a provider on my insurance for my yearly “woman’s visit” so I decided to try him out. The office situation was a little strange because you go into the vein treatment center for a gynecologist appointment. He was very knowledgeable and he ordered tests needed to make sure of my well being after my mother passed away of cancer. The day of my visit, I was given the choice to have my test results given to me over the phone or in person. I chose to make an appointment but then after realizing that the test results and appointments for said tests started taking longer to get I had to cancel my appointment. It’s been 4 weeks now and I have called several times to get my test results but I keep getting told “I will relay the information that you want your test results to the doctor. Last night, I received a call from N” (the doctors nurse)..she told me that I have another scheduled to go over my test results. I informed her that I never made another appointment and she argued with me that I did. I would have been more apt to return to this doctor if they had treated me right in regards to my test results. I feel that it’s my right as a patient to get these results. Now I have been made to jump through hoops. All and all, they just want the co-pay for me to come back into the office. I hope they do the right thing. I am STILL I the process of trying to get my test results from this office. If you want a staff who is kind and helpful, I would not recommend this office. It’s been one problem after the next, dealing with this office on insurance and trying to get what’s rightfully mine.

Dr Stein is a caring, attentive and professional physician, who performed surgery on me in 2003 and I shall always be grateful to him and Lily for the passion and care I received

I never realized there could be a physician like Dr Stein. He performed my surgery in 2003 and although 17 years have passed I shall never forget how caring and attentive he was to me when at first the outcome looked bleak so I am eternally grateful it was a success. Thank you and thank Lily

Great doctor , staff is very knowledgeable. I wouldn't go anywhere else

Wonderful Staff, and Doctor Stein is a fantastic doctor, extremely caring and helped me . Dont hesitate to go here

I'm a new patient and the staff called me that I had a referral and to make a appointment with I did I called back to verify the receptionist said I have to wait on a referral and I said you have it already she put me on hold and came back and said I see you have a appointment on such and such date . I said I was trying to tell you that. She had a attitude from the beginning I hope when I see the doctor he is a Good doctor..

Dr. Stein is the most dedicated, most personable and professional physician I have ever met. I cannot recommend him highly enough.

Dr. Stein diagnosed ovarian cancer and operated on me. He saved my life

My mother got some vein treatments done here. She was satisfied with the vein treatment. However, my mom was extremely dissatisfied with being told a 'different story' about her insurance on visit #2 than the first visit. If this doctor's staff can not verify insurance properly - that's his problem! So they charged my mom alot more money than she was quoted on visit #1. I am a physician myself, in Orlando. I know insurance can be tricky. But if (my) staff makes a mistake on insurance matters -- (I) eat the costs! It sucks, believe me... it has happened at my clinic more than i would like to. After the surgical procedure, she was told there would be a 'follow up' visit (which is standard), and that there would be NO charge for the follow up consultation visit. She was ordered to pay for this visit too!?!! I don't know if this doctor is a crook, or his staff is simply stupid --- but this is mistake after mistake, which costs my mother hundreds of dollars beyond what she was quoted! I simply can not recommend this doctor. If you need vein treatments in Palm Coast or Ormond Beach - find someone else!