Coast Dental's Online Review Report Card
4.2
Average Star Rating
225
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Coast Dental garnered 85.8% positive feedback, with patients commending the team's friendly demeanor, professional care, and the comfort provided by Dr. Gordon. Conversely, 14.2% of the feedback was negative, predominantly citing billing issues, inefficiencies, and long wait times. Overall, the practice is treasured for its patient care but needs better time management and transparent communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Coast Dental's Reviews
Find another dental office. The dentist is good. However, the office in Ormond Bench is very bad. Don’t answer the phone about billing questions. I’ve been dealing with a bill since August. They don’t know how to fix or even understand the billing problem. First they send the bill into the insurance company with incorrect pay codes. Insurance denies the claim. Then the bill is sent to insurance claims with no billing amount, and again it was denied. Now, Coastal Dental dropped me as a patient. I’ve spent hours on the phone with Coastal Dental office and their corporate office. They keep telling me someone will get back to me, but no one ever does.
Reviewed On Google
Short wait time. Workmanship was excellent.
Reviewed On Google
Great, friendly, knowledgeable staff, but way overpriced for services.
Reviewed On Google
Good experience. Lots of important information to keep my teeth and gums healthy.
Reviewed On Google
Staff is very helpful and professional
Reviewed On Google
Cat did a great job on my new partial.
Reviewed On Google
I’ve been a patient at Coast Dental for almost 20 years. The Care is the best. They really take the time to listen explain everything and make you comfortable.
Reviewed On Google
One of the worst places, 2 appointments waiting 2 hours the first time the second time waiting an hour out front before they took me back, waited another hour before they saw me, i could hear the bickering from the staff that they were short handed, obviously over booked. 2nd appointment, waiting another hour out front, took me back and wanted to take x-rays, had they looked at my chart they would have realized that the x-rays were taken at previous appt. Took her 20 minutes to realize i had them done, technology at it's best, if your staff don't know how to handle scheduling and dont't know how to use a computer maybe they should not be working there. Took me back to another room all while i hear the staff bickering that they were short staffed again, waited another 30 minutes and finally got up and walked away. 3rd world dentistry in a 3rd world state. I will be forwarding this to the Attorney General's office for fraud!
Reviewed On Yelp
Staff very pleasant and professional
Reviewed On Google
Dr.Gordon and staff they are the best of the best.I highly recommend them. Thank you !
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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