Top Sentiments Expressed in
Top Sentiments Expressed in
Dr Regan is patient and methodical in all he does. Provides excellent service and medical care. Happy I found a Dr that is more interested in my health vice making a dollar. I highly recommend him.
This MD performed a nephrectomy on my father. He doesn’t apparently have standing post op care orders for his patients pain management. Then had the audacity to have an attitude when he was paged to correct the situation.I could state numerous other complaints about the quality of care, by him and Palm Coast Advent Hospital. The two stars is more than generous.
Carlos Rivera - 10/9/23On my first appointment with Dr Regan I was very impressed when he explained my condition and course of treatment. Dr Regan is extremely knowledgeable and I noticed that he truly cares for his patients.I had surgery on 9/12/23 with Drs Regan and Bower. I was blessed and really grateful for having both as part of my team. Also, I'm grateful for the kindness received from the staff in office and at the Surgery Center.Blessings to all and thanks.
Dr. Regan has a great "bedside manner". He is always so kind and thoughtful. He is very thorough when explaining the course of treatment. He's extremely knowledgeable and truly cares for his patients. I'm grateful to have him as part of my team of doctors.
Thank you Advanced Urology for your care. My visit to the emergency room for my first ever kidney stone was on APRIL 13th 2023. Calling the office 2-3 times to schedule my follow up appointment I was told that they would call me when they received the referral. Well they finally called me today, JUNE 12th, 2023, and all she kept saying was we just got the referral. No apology, no suggestion of looking into it. Nothing! I am beyond upset. I had to give 1 star to post but none are deserved.Addendum: I would like to say that my review is not a reflection of Dr Regan's medical expertise. He treated my mother and gave her excellent care. His staff is not doing their job and it unfortunately reflects on him.
Doctor Reagan and his staff are amazing and wonderful. I have high anxiety and the staff and doctor were really good at putting me at ease. I appreciate the hard work that they do. I was really impressed by everything that happened. I really feel that the doctor is committed to our whole health.
After two months of calls with their staff who might I add never call you back, finally was able to make an appt. with Dr. Regan for my aged 90 yr.old mother. I received an email stating we had an appt. The Day before the appointment In Daytona after making the appt. In Palm Coast FL. I called them and a woman who worked there said yes you have the appt. At 3:45 pm in PC. We went to the office were there early there were many people waiting. I was told she’d have at least an hour wait. The girl at the desk said we didn’t have an appt. I told her it had been confirmed the day before. Karin I assume a manager came out and asked me and my aged mother to go with her and said we had an appt. In Daytona!! I specifically made the appt. In PC to not have to travel 45 mins. This is without doubt one of the very most incompetent office staff I’ve ever encountered. She said she’d call with another appt. Within the week. Let’s just see if that happens???? I realize Drs have busy schedules and so do we.
Thank you so much for all your caring ways you deal with patients, my dad has been with Dr. Regan for over 20 years and there’s no regrets whatsoever Dr. Regan is amazing he’s just not a doctor he’s a friend, a compassionate one, that really cares for his patients, he listens to them and he listens to the caregiver. And the staff is amazing also, when you call they try to help you as much as possible even though maybe they don’t know the answer to your concerns they will address it to the doctor and they will call you back! Just this week I had an issue with my dad and one of the staff Maria addressed all my issues in a timely manner to Dr. Regan end it was resolved. Not only her but the entire staff from the front office clerks like Tracy, Karen; To the nurses like Tamara; Luicia;, Barbara and the other nice ladies that work there the only thing I can say that if you decide to go and get your healthcare service in this office you will not only find a doctor you will find a friend in a compassionate person who really cares for his patients and like I said it’s not only him but it’s the entire office! Thumbs up for Advance Urology Institue:
first rate office, caring and professional
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