Charles A Luxenberg's Online Review Report Card
Charles A Luxenberg
4.1
Average Star Rating
62
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Charles A Luxenberg's Reviews
How can a medical office (in the middle of a pandemic) not wear masks and have a sign up indicating masks are NOT required? We have been seeing our primary care docs, cardiologists and gastro doctors and all of them have their staff and doctors wearing masks. I guess not too many elderly people needing to see a medical doctor (ophthalmologist) can't see well enough to tell if their doctor and staff are wearing masks. Just crazy...
I've had two visits with Dr. Hooper and I'm extremely pleased. She's great to deal with, very caring. The office staff is outstanding. They go above & beyond to help, especially Maria. I'm very grateful to have found this practice.
I got right in when my appointment was scheduled. Staff was excellent in manners and efficiency. Dr. Luxenberg examined my eyes and answered my questions. I trust him with my sight as I only have one good eye. Could not ask for better treatment.
Dr Luxemberg and the staff truly care about their patients. A very thorough team from testing to diagnosing. Dr Luxemberg takes the time and Listens to you. His Nurse Maria has been with him 39 years and she called me at home to make sure I was ok. Who does that anymore?
I went to Dr. Hooper for cataract surgery as my optometrist said I had a serious cataract in my left eye. I told her office this when I made the appt. I wrote it on the paperwork I submitted. I told the person who checked me in the day of my appt. And I told Dr. Hooper directly that this was my objective for the appt. After 2 hours in the office, having a series of tests and spending $93, the doctor confirms I need surgery. However, she then tells me she's NO LONGER DOING CATARACT SURGERY nor will anyone in her office be available to do it for the next 3 months. So, I'm referred to another doctor where I would essentially have to repeat this process again. INEXCUSABLE BEHAVIOR BY A PHYSICIAN!
I have been with this doctor for way too long. Finally hit the last straw. From the Trump bobble heads and pictures of Sarah Palin on the walls to the blaring Fox News broadcasting in the waiting area, I've had enough torture. I brought my 83 yr old mother in from her ALF for a visit last week. The office staff insisted that her Medicare was not primary and the charge would be over $300. I insisted her Medicare WAS primary. We ended up leaving. The office manager complained that this could have been cleared up if I answered her phone calls on Friday. I DID call her back immediately on Friday at 10 am three times and got an "office closed" recording. I actually called the answering service after their 3rd call and they would not put me thru because they said the office was closed. I called Medicare this afternoon to make sure I wasn't crazy. Guess what? Her Medicare is Primary. As I knew it was. That's just a lazy office staff. What a nightmare!
Dr. Luxenberg is very thorough and the office crew is very nice and helpful. .
Dr. Luxemburg's staff is kind and thorough. They went above and beyond for me and my father. The doctor himself has an excellent bedside manor. He spent a long time with my Dad. He truly cares about his patients. His assistant has been with him for 32 years. That speaks volumes.
Very rude to have Fox News blaring throughout the office, even in exam rooms when the doctor was checking my eyes.
He really cares about making the right decisions and in understanding all of your issues. He is great
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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