St. Mark Village's Online Review Report Card

People here are very nice

Thank you and Congratulations to Mary Mason at St Mark Village. I have had the opportunity to work with Mary previously and I am happy we are able to team up again with another successful staffing partnership. Mary is a professional HR Director who is also caring and compassionate which is an excellent match to the family atmosphere of St. Mark Village. Thank you Mary!

Peter

Your just a number. They want your money, could care less about you. Especially when you die, they will try to nickel and dime every penny out of you. Go someplace that cares about people.

My Mom, Dee G, moved into St. Mark's 2017. We both liked the fact that it is a 'Continuing Care Community' which means Mom has a home no matter what her level of care is or what her money situation is as time progresses! A year prior, when Mom was living alone in a villa, she went to one of St. Mark's luncheons, spoke with their residents, toured the facility and the rooms. She then had a plan for her future. A year later, she said she was 'ready to move' and it was a huge relief for me. Even our doctor would like her Mom to move into St. Mark's and you can't get a better referral than that! Shortly after Mom moved in, she had surgery and radiation for breast cancer. St Mark's took Mom for her daily radiation treatments for 6 wks. I couldn't since I worked. She could get her dinner brought up too. It took a huge amount of stress off my shoulders! Her one bedroom unit is very nice. The food in the dining room is very good. In fact, I ate with her on Sundays. The staff is very, very nice and always willing to do what they can to help the residents. They have many activities, programs, day trips, events & exercise classes. There is no doubt, that down the road I too, when the time comes, will move into a 'Continuing Care Community!' It's the smart thing to do! P.S. My mom just passed away. I want to thank the staff at St. Mark's, everyone, for taking great care of my mom and you have been so gracious to me! I will miss all of you, the staff, the residents...! Thank you again!

My Mom moved into St. Mark's 2017. We both liked the fact that it is a 'Continuing Care Community' which means Mom has a home no matter what her level of care is or what her money situation is at time progresses! A year prior, when Mom was living alone in a villa, she went to one of St. Mark's luncheons, spoke with their residents, toured the facility and the rooms. She then had a plan for her future. A year later, she said she was 'ready to move' and it was a huge relief for me. Even our doctor would like her Mom to move into St. Mark's and you can't get a better referral than that! Shortly after Mom moved in, she had surgery and radiation for breast cancer. St Mark's took Mom for her daily radiation treatments for 6 wks. I couldn't since I worked. She could get her dinner brought up too. It took a huge amount of stress off my shoulders! Her one bedroom unit is very nice. The food in the dining room is very good. In fact, I ate with her on Sundays. The staff is very, very nice and always willing to do what they can to help the residents. They have many activities, programs, day trips, events & exercise classes. There is no doubt, that down the road I too, when the time comes, will move into a 'Continuing Care Community!' It's the smart thing to do! P.S. My mom just passed. I want to thank the staff at St. Mark's, everyone for taking care of my mom and you have been so gracious to me! I will miss all of you, the staff, the residents...! Thank you again!

Tough go getting answers from nursing in the ALF including management. Cute, I get a response about a half an hour ago to call 2100 and this is HR and they have no idea with whom I am supposed to be speaking with. So I said to connect me to the Administrator and she isn't in her office as was hours ago. No response from the email to her either...this is not time sensitive but yesterday was to schedule Home Health. Shall I publish all the items of my concern, at least someone (unknown) got back to me publically even if no one knows who when I return the call request. Well run, don't you think. Dismayed.

Wonderful facility!! Such caring staff. The food is great!! Nice and clean, I would recommend this facility to everyone. Blessings

Remarkable experience to see staff and residents interact and support each other resulting in lots of smiles, courtesies and overall great environment. Maybe not perfect, but really close as is humanly possible with over a 1,000 people interacting

Wonderful staff and residents love it!