Top Sentiments Expressed in
Top Sentiments Expressed in
Excellent practice. Dr. Bassel has taken great care of me and performed a successful lithotripsy for my first kidney stone. Super friendly front desk staff as well. I would recommend them to anyone!
Excellent service by Dr. Bassel as well as great service performed by the other professionals in the office starting with the folks who took my initial call to set up an appointment, office staff, and other medical professionals.
Dr. Bassel is so kind and patient. He explains my diagnosis, possible treatments, and I understand my options. Sometimes there is an office wait but staff shortages are everywhere. I wholeheartedly recommend.
Waited months for an appointment show up to find out they are no longer taking Advent Health Insurance. Poor customer service , no phone call just a sign when I walked in.
Customer service is poor and blunt
In my opinion, he is one of the worst urologists and doctors I've seen. Completely misdiagnosed issues, provided wrong solutions, and takes no responsibility for his decisions. Stay Away
I was in great pain and he kept looking past his field of expertise until he found it but he implanted an Axion stimulator that is working wonders!!
If you like the wrong information from an arrogant man he's your guy.
I have been a patient for several years. Dr. Bassel is knowledgable, professional, and caring as well. To have all three in any profession is not an easy thing to find. Dr. Bassel is excellent in all areas!
Dr. Bassel is always congenial and ready to discuss my treatments and options. I appreciate the concern he imparts to my issues.
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