Quang Tran's Online Review Report Card

I wouldn't use anyone else. He is very through. Explains everything to you in detail. Doesn't rush visit.

Dr. Tran is a very caring doctor with a great since of humor and wonderful bedside manor. He has helped me with this annoying cough I’ve had for the past 3 yrs. Very pleased. I wish he was a primary doctor so I could see him regularly for all my health care needs. Thanks for everything, I am happy I was referred to you.

Dr. Tran has helped me for many years. I breathe so much better thanks to dr. Tran. He has a great team.

Dr. Tran? Not even sure if he exists. Haven’t seen him a single time after 3 visits. They will schedule visit after visit after visit to milk patients as much as possible. I still didn’t feel the urge to write a review until they had sent me to another location to do an audio and visual test for my very serious vertigo episodes. At this point I’ve spend $80x2 for 2 appointments for them to send me to get tests (for $300) then a follow up appointment to “review my test results” so I walk in for my “appointment” and she handed me my results from the testing center, then sends me on my way without even discussing a single detail of the results with me. I asked “do I have to pay for this visit” and was ready to pay even though I had been there for under 5 minutes and we didn’t even enter so much as a room to discuss my results. In and out in maybe 1 or 2 minutes. They said I don’t owe anything which I then replied “are you sure” to, and they said yes. I thought it made sense since it could hardly be called a visit. Weeks had gone by and they send me a bill in the mail for $80. I call to ask what it’s for and it was for the visit that they had told me I owed no money at. I tried to get ahold of an office manager and they wouldn’t let me through, I had told the person I spoke with that if they were going to make me pay that bill, I would never be returning again, BUT, told them I would pay it. They put me on hold then hung up the phone. You’re lucky if they even pick up in the first place. Then they sent another bill in the mail and it’s now $84. Then I get a letter from a collections agency for the amount. So basically they said I didn’t owe anything in person because they knew the appointment hardly even happened (after already having 2 previous full price visits with nothing being accomplished) and they back stab me with a bill in the mail. AVOID this place if possible. You will never see a doctor, only a PA. They will have you at 2 or 3 visits without even so much as a proper diagnosis, and they will milk every penny they can out of you. I was very disappointed as I had heard Dr. Tran himself was very good back in the day. I will now be reaching out to collections to pay them money without receiving a service. Place genuinely seems like a scam to me. I hope they can turn it around there and find their integrity again.

Doctors throughout my life have been concerned about the amount of ear infections I get per year and the severe pain & vertigo I experience so they referred me to Dr. Tran. I was told that all of my issues are due to "morbid obesity" (absolutely untrue) and that I have likely not had many ear infections in my life because doctors are quick to diagnose them without the patient truly having them. Boy, I cannot wait to report all of this back to my doctors and see their reactions despite my lengthy history of ear troubles! Ear dysfunctions run in my family and most of my family members have tubes in their ears to get relief from fluid buildup. I was also told that I have TMJ, but I have been to TMJ specialists (to rule this out beforehand) who have told me I didn't have TMJ. He says they don't know what they're talking about either. Lastly, he said that my depression medication is creating all kinds of horrible symptoms for me (untrue, it has literally saved my life) and that most of them do, so take care of this so called "morbid obesity" issue and it will "solve most of my problems". I am 5'8 and he says that I should be no more than 150 pounds which is outrageous. I have never heard of such thing in my life from any professional about my weight/height ratio. It was incredibly insulting. He wasn't even going to look in my ears - I had to ask him to do so. Did not check out my throat or nose either despite me marking "sinus/nose/throat" issues as well on my paperwork. I was charged $175 for this experience including him talking about how Americans eat so much junk food compared to where he comes from in Vietnam and other absurd irrelevancies. This was very disappointing for me and I had a witness along who also couldn't believe what was said. I've had family use Tran in the past with no issues, but they were elderly. I absolutely will never return to this place again.

Maybe a good doctor but tough to schedule an appointment over the phone. MUST give insurance info over the phone prior to making an appointment for a patient that has been there before. Bet they will want to see it again and make copies when we show up too.

Extremely competent and very caring doctor! He took care of my tear sac infections and my husband’s Meniere’s disease (malignant vertigo)! I highly recommend Dr Tran for any ENT issues.

I lived in PCB years ago and began to have vertigo, I was referred to Dr Tran and he did a procedure that actually made the vertigo go away, It did take 2 treatments to work permanently, But well worth the time, expense and Dr Tran is highly recommended in my book!

Great experience, Dr. Tran and his staff were so kind and knowledgeable!

My primary doctor in Nashville told me to see a ENT doctor. We lived in Nashville for 21 years & I realize I am spoiled by the best! But how absolutely inappropriate to leave a potential patient waiting on the phone for 6 minutes! All I said was, “I’d like to make an appointment to see Dr. Tran.” I got a: “Hold on, please” 6 minutes later I am still holding? I think I understand the poor ratings. I am a retired Oncology RN of 25 years & I have also worked in a doctor’s office. If a receptionist will leave me waiting over 6 minutes to just make an appointment, then how long will I be expected to wait to see the doctor? Now I know why everyone here says “Go to Dothan to see a doctor!” The “you can wait because only MY time is valuable” small town thinking is not for me! Idk. But I’m moving on. NO THANKS!