Brian Lake's Online Review Report Card

I was referred to Dr. Lake by my PCP due to concerning labs. I’ve had two appointments with Dr. Lake. He is condescending and made me feel like my concerns were silly and basically told me that he couldn’t help me. I called to cancel an appointment a few days in advance and spoke to someone at the front desk. That call must’ve not been recorded as I was called the day before the appointment to confirm and informed the person that I had already cancelled. She said there was no record of that and I will be charged a $35 no show fee because I didn’t cancel more than 24 hours in advance. I have been harassed for months to pay this no show fee that I should never have been charged. I understand that mistakes are made—this is a VERY busy office. But they refuse to remove the charge from my account that is a mistake on the office’s part. I will not be returning and do not recommend Dr. Lake Endocrinology.

Dr. Lake is an exceptional doctor. He took me in as he patient to care for a condition I have had for years and he has worked with me to get the medication straight so I can feel better. He is professional and has a nice manner about him. His staff is also friendly and kind. I appreciate the virtual appointment I had this month. Being able to flex during these times is what I call going above and beyond the call of duty. Thanks Dr. Lake!

Find another endocrinologist as they TRULY don’t want your business. You must go online and fill out ALL of your medical information for them to review and DECIDE if they want you. Anthony called me back and said he would need an order from my PCP before he schedules an appointment. I explained the pain I am in and how I am struggling. Why did you have me provide confidential health information as a new patient while your office decides whether i am “sick” enough to be seen. Yes you read that correctly! The young receptionist Anthony told me i need a letter from my Dr (even though I have a PPO and can make my own decisions) to PROVE I am not well. Who needs this awful aggravation trying to make an appointment to GET WELL. They truly do make it super difficult to even be seen. Trust these reviews that say this office is very difficult.

Dr Lake is very personable and thorough. After having a horrible experience with another office he got my numbers corrected for my thyroid and has regulated my dosage through two pregnancies now. His entire staff is friendly and his office runs in a very timely manner.

Great doctor! I have had issues with my thyroid for many years, and I was never told to take the Synthroid all by itself because other medicines can effect how well it works. I have always taken my thyroid meds with all of my other medications. This should be interesting 🤔

Everyone, from the front desk back, are amazing.

The staff is top notch. The front desk, the nurses and the person who takes care of authorizations. Dr. Lake is very knowledgeable. He listens and has great ideas. I was treated by another endocrinologist for 15 years then he retired. I started seeing Dr. Lake and we was able to reduce my numbers even further than before with some minor medication tweaks. When things are outside his expertise he is humble and refers patients to other specialists. I couldn't ask for more from Dr. Lake or his staff.

Doctor and staff were great! I highly recommend him. I know because I have been in the medical field for 30 years managing the office for a neurologist.

Staff is friendly, welcoming, and total professionals.

This office has the nicest people! Dr Lake is gentle, and I feel he cares about my health.