Confident Smile Dentistry's Online Review Report Card
Confident Smile Dentistry
4.8
Average Star Rating
1287
Total Reviews
66
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Confident Smile Dentistry received 93.8% positive feedback, with patients praising the friendly staff, professionalism, and thorough care. However, 6.2% of the feedback was negative, primarily citing high costs. Overall, the practice is appreciated for its exceptional service, yet it could improve pricing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Confident Smile Dentistry's Reviews
My teeth are in very bad shape and I went in for a dental plan to get everything on, and everybody was nice and very easy to work with
Reviewed On Google
I had a clown done.It perfect.I am very happy with it.Thank you.
Reviewed On Google
My experience was very good The office people were very pleasant from the front office to the dentist assistance and both dentist.
Reviewed On Google
Very professional and courteous staff. The Doctor was very nice, answered all my questions, put me at ease regarding my procedure. I DEFINITELY will come back . I DEFINITELY will recommend Confident Smile Dentistry to all my friends, family.
Reviewed On Google
Dr. Chi and Kim gave my mom a great new smile. They worked with her until she was 100% happy! Highly recommend their office.
Reviewed On Google
All went well today!
Reviewed On Google
Very friendly and professional very happy with my work done
Reviewed On Google
I was a patient of here for four years, and had a dentist here who moved practices. She was really great, and was the reason I would come back despite the office staff being grossly incompetent. I came in for a routine cleaning, and since I changed insurers the office wasn’t able to process any of my claims appropriately. I was told it would be $200 for the service and that since it was a cleaning it would be covered by insurance and that they’d submit again to insurance and then reimburse me. They submitted to insurance, so they claim, and I would watch my dental insurance portal for two weeks and never saw a claim. I called and asked if it was submitted and they said it was and that they were waiting for the benefits to come through. I waited an additional two weeks and there was no claim listed on my insurance portal. I called again and they resubmitted. I did this for three months, and the entirely incompetent and untrustworthy office manager/receptionist/sales person would stop returning my calls or even answering the phone. I would have to drive to the facility just to speak with him. I finally submitted the claim myself and they even wrote the date of service wrong on the claim form. I was told insurance would pay for it all, and it’s the same exact service I had received for four years which was always covered. Insurance covered $9 which was paid to Confident Smile. I never received a refund from Confident Smile. Be wary of this practice. It looks glitzy when you walk in, but it’s hidden behind very sleazy employees. Confident Smile will probably reply to this asking me to call, but if they truly value this review or me as a patient they would have not treated me so poorly despite giving them thousands in dental services. Just go somewhere else and avoid this place
Reviewed On Google
Never went to appointment so I don't have anything to say or to compliment on or to complain on don't even know why I'm even getting asked for review might be a sign not to go seems like a dishonest place or something got to be wrong I'm just so confused at the point of why I'm getting asked to give a review crazy right I put three stars because I'm confused just saying not giving a bad review not giving a good one just don't understand why they sending me this and I never went don't even think I made an appointment bad publicity thought
Reviewed On Google
Took out 2 of my girlfriends wisdom teeth in 5 minutes
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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